Nubank Reviews

I really regret the time I decided to

I really regret the time I decided to have a Nubank account in Brasil straight I opened the account I purchased a course 12x in which very soon I cancelled but the invoices kept coming for almost a year Many dialogues with poor customer s services the person across only follow processes and have no Scobey doo member staffs don t know how to solve or explain mode operands of how to solve operations issues in which I feel you made me having a loss even not doing much for only having an account Very disappointed and I would not recommend you to any of my friends or colleagues

THIS BANK DOESN T HAVE FRAUD PROTECTION

THIS BANK DOESN T HAVE FRAUD PROTECTION AND THE CUSTOMER SERVICE IS RIDICULOUS MARIA EDUARDA WAS SO RUDE AND ESNOBE Customer service Brazil ANyways I TRIED TO PAY THE DUE OF THE SCAM IT WAS R 480 AND THEY ARE CHARGING R 1 800 I WAS POLITE TO TRY NEGOTIATE BUT NO CHANCE I DON T LEAVE IN BRAZIL AND I DON T WANT TO LIVE THE BANK WILL LOOSE NOT ME

Customer service rating

Customer service rating 0 There s is no an option to contact urgently in case of weird movements or to update your bank and contact info They re unable to provide high quality responses Since Thursdays I m trying to contact em thru email and chat with no answer

This bank is the worse ever

This bank is the worse ever I paid my credit card 10 days before the actual day and the still called me to mask about the payment And later on the attendant asked me to send the proof of the payment But it was on her system Omg never again

NUBANK IS STEALING ME

I PAID THE DEBIT ON MY CARD IN ADDITION TO WHAT I SHOULD WHEN I ASKED FOR A REFUND THROUGH THE SUPPORT I WAS ANSWERED THEY REFUNDED ME EVEN THOUGH WHAT I PAID WAS MORE THAN MY DEBIT EVERYTHING WAS GOOD FOR ME UNTIL TWO MONTHS LATER THEY STARTED THE CHARGES AND IF THAT WAS NOT ENOUGH THEY CONTINUED PAYING MY CARD BILLS WITHOUT MY AUTHORIZATION EVEN THOUGH THE AUTOMATIC DEBIT WAS NOT ACTIVATED THEY HAD ALREADY WITHDRAWN THE CARD S LIMIT THREE TIMES MORE THAN THE INITIAL DEBIT AND WHICH WAS ALREADY RELEASED THERE WAS NO USE IN RESPONDING TO DOZENS OF EMAILS EACH DAY WITH A DIFFERENT SENDER THEY WERE NO USE IN SENDING PROOF OF PAYMENT AND THERE WAS NO USE IN THE COUNTLESS CONVERSATIONS IN CHATS THEY ARE INCOMPETENT NOW I AM PAYING A LAWYER TAKING ON MORE DEBT THAN THOSE THAT NUBANK GENERATED IN MY ACCOUNT

so I made a payment about my facture in

so I made a payment about my facture in day five when I received my money and one day after they are still charging me 200 real it doesn t make sense since yesterday I paid the full amount so after I quit my debt I ll not using this bank anymore

I like the idea of the bank

I like the idea of the bank however it is still quite limiting The money transfer from abroad does take some time and is not that cheap International debiting to a card is also missing though MasterCard says that it should be enabled worldwide No connection with WISE money transfer as well I enjoy the app and the support I wish there were and English version of the app as well Would be much easier to get into the investment options with them as those are available

Worked so far so good

Worked so far so good no big issues nice UI UX