Nuovolaw Reviews

Excellent Assistance

After many many years of disrepair regarding water ingress damp mould issues and having sticking plasters stuck on by our Social Housing Landlord without the root causes being addressed and our latest issue being totally ignored for over a year the final straw came when water was entering our main bedroom in 3 areas apart from the rising damp and water ingress in the rest of the house I was feeling totally despondent that day and phoned Tenants Advice who sent their Surveyor Bobby the same day He s a lovely person very professional and thorough and he spent a lot of time on his report the results of which were far worse than I had feared We were swiftly referred to a Solicitor who has been very good and a schedule of works has now been agreed these works should have been carried out many years ago but I know that without Tenants Advice s action we would still be stuck in limbo I was slightly nervous about going down this route but i needn t have been I wish I had done so many years ago I would thoroughly recommend Tenants Advice to anyone in the same situation as ours

Don t delay get the advice you deserve

I felt quite nervous asking for help as I wasn t sure what to expect So far the process has been very accommodating and I have been spoken to with respect and sensitivity

The young man that came to look at my

The young man that came to look at my flat was nice and early very polite explained everything to me looked all around my flat explained about the damp and what will happen next i am very happy to know what happens next and with the young man

The advice and information has been

The advice and information has been great The have been in contact every time something was needed brilliant service thank you once again

I have been having so many problems

I have been having so many problems with my ceiling where water have been coming through This started on the 8th September 2022 I felt like I was going around in circles Then a leaflet was pushed through my letter box I call the number and someone final listen to me

Tenants Advice are doing a good job and

Tenants Advice are doing a good job and people are getting a quick solution good communication and understanding in short Just to say a big thanks to all staffs

Thank you so much for taking the time

Thank you so much for taking the time to come out Towerhamlets council haven t even taken the time to come check our housing issues Thank you she was so polite and understanding

These chap s are the bizz

These chap s are the bizz Looking like I m going to have to sue the council again Southwark council is the worst IMHO The solicitor was amazing Surveyor in a week and then the council one The council haven t started work yet on the worst of the problems with my flat I look forward to getting more money from Southwark council Soon Heh heh heh