Nutricentral Reviews

After two weeks my order has still not

After two weeks my order has still not arrived and they are not responding to my emails Will never order from them again

UNTRUSTWORTHY AVOID

We never received the parcel The seller gave a tracking number which had for signature a cross We never signed for it It probably got lost However the seller refused to refund refused to ask their insurance to cover this loss and act very aggressively so that even Paypal didn t refund We advice customer to AVOID this seller at all cost

a very very poor service and a company to avoid

a very poor service they have excellent self protection in place unfortunately they have no customer relation or retention skills id avoid this company at all costs A VOID AVOID AVOID due to the facts of the order there are many more company s that offer a good service and a superior customer service very poor company to deal with they have replied to my initial review to claim defamatory statements and unfounded speculation of the event and i was personal attacked they have referenced my ip address and ended with a treat of legal proceedings anyone who has ordered and had issue i would request your GDPR and DATA to be released and then deleted this is covered by new legislation and they can be fined and redress to you if found to be in breach of the act im taking my reply to my solicitor i have never encountered a company like this ever its shockingly bad they have also fought my 3 previous reviews stating they broke guideline i assure the reader these are the FACTS of the case and this company is terrible to deal with

No delivery no response

Ordered 1 bottle of DIM on the 24th July and it s now the 13th of August No package received and I ve tried to call leaving a message on an automated answer machine and sent 2 emails one 2 weeks ago plus an email through PayPal No one has responded Not very impressed so far

Was weary about this seller when

Was weary about this seller when initially buying from them due to negative feedback on Trustpilot as well as other review sites You can tell by the way they respond to their unhappy customers on Trustpilot public platform that customer service is not something they value However I decided to buy from them as my regular supplier was out of stock and due to Nutricentral having a PayPal payment option What a mistake considering they sell vitamins which I use everyday they took over 2 5 weeks to deliver them I had to buy the vitamins from my regular supplier 2 weeks after my order with Nutricentral and I received that order before I got the package from Nutricentral I ve never had to send multiple emails to a seller in order to get a response this was my first experience and their phone number takes you to an automated response I honestly don t think I would have received my order if I never logged a complaint on PayPal My advice to management is to - Respond to customer emails quickly- Manage your brand reputation online and don t be rude to your customers on Trustpilot it puts off potential customers- Tell your customers that delivery will take 3 weeks before they pay you- Dont report all of your reviews as that is petty I will only provide Trustpilot with proof of purchase and it will be up again You have lost potential repeat business based on terrible customer experience but you can rescue your reputation if you change your approach

Delivery takes FOREVER

Delivery takes FOREVER I foolishly bought from this company - without checking trustpilot - in the middle of March It s now April and still no goods I wrote to ask where it was and I asked if they even held goods in stock and they responded by fobbing me off about the delivery being in another week and of course didn t say anything about whether or not they held any stock Well it s a week later in which there has been no shipping notice nor has a parcel arrived AVOID AVOID AVOID It s a dishonest seller that won t tell you up front if something is not in stock and let s face it after 2 weeks in the UK parcels get to where they are going

Do not use this site at all it is

Do not use this site at all it is fraudulent I ve ordered 2 bottles of supplements before 1 week and the order is still in process There no chance to contact with them via phone call DONT USE THEM THIS IS FRAUD

Avoid at ALL COSTS

Avoid at ALL COSTS Worst couldn t be 3weeks to deliver from London to London what a Incompetence

I ordered a item from nutricentral

I ordered a item from nutricentral paid double what other websites charge and 13 days go by no delivery Take into consideration 8 days ago I ordered something from California and the item from Cali arrived today I live in Manchester uk and nutricentral are uk based so why is it taking 13 plus days to deliver when I can get a package from Cali in 8 Avoid like the plague