Nycphonebuyer Reviews

Complete scam

Complete scam as others have said refused top price and said there were scratches Then said after a few days could not pay in vendor only PayPal with 4 fee or a check Said bank had frozen account Just want my phone back from these crooks

Do not use

Do not use Illegitimate Refused to honor initial prices and creates scratches need to be seen with a microscope No proof provided Avoid I m starting to learn ALL of these buy phone websites are scams Bait and switch I will not use these anymore 2 years straight

DO NOT SELL YOUR PHONE TO THIS COMPANY

DO NOT SELL YOUR PHONE TO THIS COMPANY Sent in an iPhone to trade in flawless condition but they revised to good upon inspection THEIR PRICE LOCK guarantee is a lie as it says they only offer CURRENT price if the condition changed I have traded in with other companies and never have a problem like with this company STAY AWAY

Do not use NYC Phone Buyer

They start out with a good offer and then lowball the crap out of you with made up excuses It is also a very long drawn out process unlike their quick payment claims It took me over 20 emails over a 2 week period to finally receive an offer 157 under the original quote It is very much a bait and switch The phone sent to them was absolutely flawless so they then claim that the earpiece was dirty The phone was never without a case or screen protector and was used exclusively hands free with AirPods Pro They tried to claim that the sound was muffled Total Scam

Scammers

This company will under value your phone and take forever to pay you over 3 weeks Do not send your phone to these scammers

Horrible experience same as everyone

Horrible experience same as everyone else Absolutely flawless phone that has been in a case and with a screen protector zero scratches or issues yet suddenly was a fair offer versus flawless due to unknown scratches and non disclosed issues There was an email back and forth with them upping the offers slightly and the finally I had to send them a label to send it back if I wanted insurance on my phone coming back you can guess what would ve happened without Scam bait and switch This company needs to be investigated and we should all file a report with the better business bureau Don t send them your phone

Similar to other posts - Scam for them to get cheap phones

Similar to other posts they stated the phone was not as described no power and only offered me 3 Poor communication and no explanation on what they even tested The phone was being used daily before I sent it in so I m sure it did not have any major power issues

Horrible Experience

Horrible Experience I searched online for companies to buy my iPhone 15Pro Max before I even ordered my 16Pro This company offered the most money and gave me 30 days to send it in which was great since I still needed to get the new phone and transfer the data That was the last positive part of the story I sent it in and tracked the package through the USPS website A whole month later I had yet to hear from them After texting calling and emailing several times I finally got a response that they had sent me the money via Zelle The only problem was that I had yet to receive the money They initially wanted to make it my problem but I pushed back hard After two weeks they finally said the transaction had failed and that they would send me a check However the check amount was 200 dollars below what was agreed when I sent it in They claim to have emailed me about it but that was clearly a lie like the whole Zelle business And then the check bounced I am currently working with legal council to recover my money I f I could sue them out of business to prevent this from happening to others I would This is a terrible and dishonest company that no one should do business with I have learned my lesson and will stick to a reputable company like Gazelle

Similar experience as all of the prior

Similar experience as all of the prior reviews My iPhone 13 was in flawless condition It was in a case and had screen protector since day one Their offer was for a fair condition phone They send me a video showing very small scuff marks along the corners of the back of the phone Don t know if they put them there but I wouldn t doubt it They upgraded their offer to the next step up and didn t let me know they had done this I eventually found out about the upgraded offer and accepted it They told me that all of the pay options were on hold and said that the best way would be to get a paper check mailed to me I received the check in about 8 days and deposited it A week later the check had bounced and now they say that they can t use paper checks any more because of changing their bank and instead they use ACH and send the money directly into my account Still waiting for that to happen It s been 28 days since I agreed to the offer and still no money Over all I would have given this dreadful company a 0 star if it was an option Don t use this company I will be opening up a fraud claim with the New York State attorneys office soon