Contact us for Bathtub Tapware and other Kitchen Bathroom Supplies in Auckland
Based on authentic user experiences
Juri Zacest
6736 reviews
N/A
7 months ago
They take your money and you hope
1 star flatters them After buying online I received confirmation of the order then nothing No response to emails asking for update They don t answer their phone voice message requests you email them They promise something and then you find it is a lie Eg Parcel sent overnight you will have it tomorrow You find it is not sent until tomorrow and scheduled to arrive 2 days later Request for refund or anything gets ignored They make Basil Fawlty look good 5 Star incompetence
Jo McQueen
6736 reviews
N/A
7 months ago
Brought on their site had confirmation
Brought on their site had confirmation of the order but no tracking number and now nothing No response to emails asking for update They don t answer their phone voice message which is incredibly hard to decipher requests you email them I rang twice and I have been blocked despite never actually talking to anyone There appears to be nothing I can do
A Borich
6736 reviews
N/A
7 months ago
No confidence
Brought on their site had confirmation of the order but no tracking number and now nothing over a week later No response to emails asking for update They don t answer their phone Emailed them 4 times and last one saying I would ask my bank to cancel and only then had a response saying a team member would get back to me I gave them 24 hours to respond and nothing so have asked my bank to dispute Finally heard from them saying they had one item but needed to source another After more than 4 weeks after ordering I was sent a tracking code and received the order a few days later Although it worked out in the end I wouldn t use again
Mikayla Kennedy
6736 reviews
N/A
7 months ago
Never received product
Never received product - tried calling and emailing but no response Site is fake Doesn t even deserve one star
Eland Farm
6736 reviews
N/A
7 months ago
I would not use NZ Homeware again
I would not use NZ Homeware again Their customer service is terrible HOWEVER if you do use them do everything through Megan - she actually gets things sorted
RAAS Family
6736 reviews
N/A
7 months ago
Absolute useless products
Absolute useless products Kitchen tap started to leak within few months of purchase They replaced with another new one and that also started to leak in few months Asked for a refund and plumbers cost They are now offering a new cartridge for the second time failed tap Who will pay for plumber Bathroom black taps paint started to peel already Will never go there and not recommend anyone There is no zero star option sadly
duncan Jones
6736 reviews
N/A
7 months ago
All good
Great price excellent product - towel rails shipped very quickly within Auckland with excellent tracking
Pooja
6736 reviews
N/A
7 months ago
Excellent customer service and good
Excellent customer service and good quality of product