Ogilviehomes Reviews

Disappointed

We moved into our house in August 2021 after months of delay and limited reason or contact from sales customer service Since moving in we still have snags waiting to be complete including the fact our WC bathroom floor is raised due to poor pipe work and substandard workmanship The customer service teams solution to this was to build a box to hide it they were informed this was not acceptable however they have stopped all contact and are ignoring email requests We have had some issues with our boiler and have been informed by the boiler brand that the installer contacted by Oglvie have not activated the warranty within the required 30 days meaning we do not have a 5 year warranty as sold Customer services appear to have no knowledge of this process and have been unable to assist so far Overall the contact and service received has left much to be desired as soon as staff left the site they have stopped responding and engaging with customers This does not present well and as things stand just now I would NOT recommend an Oglvie home to anyone

COWBOY BUILDERS

Do not buy a Home from these cowboys as I servered my country for 25 years and would much rather go back to Afghan Iraq than deal with these clowns They are a disgrace and they do nothing except lie to your face and have no Morales or a professional bone between them they are an disgrace to say the least STAY CLEAR FROM THESE COWBOYS YOU HAVE BEEN WARNED

COWBOY BUILDERS LITRALLY

If I could give 0 stars I would Where do I start Sales rep initially told us garden sizes important feature for us 3 times we were told the sizes On visiting the site on a few occasions it became very clear that the garden wasn t going to be the correct size Again assured it would be When selecting our options never told in advance these needed paying for prior to move in let alone within 2 weeks of picking them We finally had the site manager confirm that the garden was in fact 2 meters shorter than promised on multiple occasions and that the over hanging trees WOULD NOT TO TRIMMED BACK until after nesting season Leaving old rotting trees to over hang a new property for over 6 months and over winter Interesting that now Stirling Council have made the decision to cut them down due to multiple complaints raised We cancelled to after all the lying and poor service and were told we would receive 1150 of our 1500 deposit back they then changed their minds and said we would get 150 back Disgraceful We were in the process of getting marrieds at the time and the unwanted stress and grief from this shower was not what we needed I have since logged a complaint via my solicitors to Ogilvies and surprise suprise they deny any of lies and misleading information given to us AVOID AT ALL COSTS Will never entertain this lot again

Absolute cowboys

Absolute cowboys bought our new home and after 1 5 years there dodgy electrical wiring caused our house to go on fire fire forensic officer shows in report damaged cabling where fire started and also further damaged cable outwith the source of the fire house was ruined and had to be rebuilt Ogilvie showed no care or concern during or after the fire and totally backed away and blamed the 3rd party electricians which they used for the building works I was left without a home for a full year and not once in that full time did ogilvie get in touch to apologise or say sorry or anything Do yourself a favour and stay clear of these cowboys could have been 3 people dead and the cared not one jot absolute horrible company with no customer care only interested in your money and once you have your keys then your on your own Date of incident was 8 6 2021 just got round to posting

Diabolical customer service

Unfortunately we had an awful experience with Ogilvie Homes We reserved our property and spoke with a staff member that day She phoned us back later that week to advise of costs of factoring not a lot but still a hidden cost We then were called in to complete our choices - had we read the small print of our reservation document we would have known you don t pay for these until missives are signed Excitement took over and we paid for them after the staff member advised we would be delayed if we didn t The sale on our house fell through Ogilvie gave us an inachievable date to conclude missives with them No willingness to have discussions just allowed someone to reserve our home Their work encompasses no compassion As soon as you reserve your a number We are pretty certain that Ogilvie took our house from us because they had hiked the prices up of that house type and sold others The sales agent even told us they had been flying out the door I would really discourage you from using Ogilvie homes You ll see a trend of negative useless customer service should you read more reviews

Terrible contract to work with heatings

Terrible contract to work with heatings not working down stairs and a have a 2 month baby who needs to sleep down stairs and there not putting it as an emergency these are the worst people to work with don t go with these people they don t care about what u need help with

Excellent

I ve been in my Olgive flat now for just over 23 years and it has been excellent My flats got built in the early 90s and I moved in in 1998 as a first time buyer and am still here I have upgraded things over the years like kitchen bathroom windows and it s still going strong I am thinking of maybe moving out as I am mortgage free now but unsure I have been very happy with Olgive flats Doug Sutcliffe Court Glasgow G13 1AP

My amazing first home

A truly fantastic experience from start to finish From the initial viewing everything was communicated efficiently and managed professionally by the helpful Ogilvie Homes staff Upon moving in I was absolutely delighted with the finished quality of my new property I thoroughly recommend Ogilvie for your new home Can t thank them enough