Okovor Reviews

I m still waiting

I m still waiting for my order All efforts to reach out and find what has happened has been left with no answer Very disappointed

5year guarantee and easy refunds

5year guarantee and easy refunds Got a faulty pair who leaked right away they were not barley wet on the inside and leaked throug the seems Contacted kovor in december -22 and were told to get a new pair but motvind And no answers in two months

Poor quality return will cost you more than what it cost

The period panties have an odd fit loose but too short on the back and the control period panty is this synthetic poor quality fabric which guarantees itchiness and infections in a warm humid climate which they were made for while the only upside of this fabric being invisible under tight clothing totally misses its target anyway since the pad inside creates visible structure Poor customer service you can t get a refund when fitting above your own underwear how else can you know if they fit and returning will cost you 4x the original shipping cost and they don t help you for example by offering they make the shipping document so you can pay for the return with their discount They only let you review on their site with your full name exposed for everyone so I don t like that policy either Are those even real reviews

I never received my order

I never received my order The post office told it me was because they sent the parcel without a valid address on it Okovor Customer service said they would send another parcel but never did

Buy 1 get other for free

Buy 1 get the other one for free haha I bought 3 pairs but only got 4 I wanted to send them back because the size was wrong as well and two pairs were missing They didn t respond finally after many letters they responded but didn t even apologize for the missing pairs Now it s been 2 months I have returned all the order but still haven t recived my refund And they don t answer any of my emails

Bad experience

I made the order earlier in September after 3 weeks of no news I have started contacting them They replied saying the parcel was delivered that I needed to contact Correos the post office in Spain I contacted Correos and they told me they did not receive anything from kovor From that point I started sending lots of emails to kovor believe me lots of them every week as it was absurd the amont of time it was taking i ended up buying in another shop I asked for a refund over a month ago they said they will give me an answer but never came back to me I emailed them 3 more times and nothing They stop replying to me Today all of the suddenly the package arrived 29th Dec It took over 3 months not even Temu or wish delivering from China take this long Honestly I was hoping I would have a better experience with them super disappointed for the lack of responses I d highly recommend to shop elsewhere

I made an order on December 10th and

I made an order on December 10th and still didn t receive my parcel When I texted to company they said that my parcel was received and maybe courier gave it to some of my neighbours or left somewhere in the building After 4 emails that I didn t give permission about that and I have no ideas where is my parcel and that I want a refund they started to ignore me This company is absolutely unprofessional blocked their clients in their social media and didn t want to be responsible for their mistakes Dear Okovor I didn t put anything about City Paq I put my address You and your delivery company made a mistake and the only one thing that I really want now is to protect other clients from your bad attitudes Such a shame

Customer service is non-existent

Customer service is non-existent I genuinely question the authenticity of this company Not a single email was responded to Shipping took much longer than they promised and since I moved from that place already I couldn t get the order I tried to let them know in advance to cancel the order and haven t received a single response I will definitely not buy again here