Based on authentic user experiences
Alex
6731 reviews
N/A
10 months ago
Outstanding Service and Product
I tend to be inspired to review products and services that I find exceptionally bad or exceptionally good I m excited to report that is is a case of the latter My customer experience at Oliver Wicks surpasses what I experienced shopping in person at other stores both in product and in service First the suits I received were excellent I loved choosing every detail and the fit was eventually perfect -- better than anything I could find in the dozens of stores I shopped Second the service was outstanding I ordered 2 suits and when the first one came it was nearly perfect except it was a bit too long Oliver Wicks includes standard an alterations credit for all products so I was able to get this fixed with no additional cost incurred to me I also let them know what adjustments were made and when I received the second suit it fit perfectly right out of the box The service rep that I worked with was very responsive with questions about this process and making sure the fit was exactly how I wanted it My overall experience here was 10 10 and I will be a returning customer
Adam
6731 reviews
N/A
10 months ago
Great Suit Customer Service
I had a great experience from start to finish ordering my wedding suit through Oliver Wicks I wanted to wear a green suit for my wedding and of the many places I looked at Oliver Wicks had the best selection of green shades I picked a dark one that was subtle while still being noticeable in natural light I took my best shot at doing my own measurements which Oliver Wicks checked to make sure were reasonable The jacket was perfect on the first try but the vest lapels popped out more than I wanted so Oliver Wicks helped me figure out the problem and recommended a solution a new vest with one fewer button Their customer service then kept tabs on the new vest to make sure it arrived in time for my wedding and the vest fit great Overall a great experience Good communication throughout the process and a great suit Highly recommend
Styleville Row
6731 reviews
N/A
10 months ago
Excellent quality and unparalleled service
I have placed two orders with Oliver Wicks and had amazing experiences both times Even the first order had great for out of the box and the feedback I gave was perfectly executed in the second order The customer service is exceptional with quick responses and always helpful The cut and the fabrics are of course excellent as well Highly recommended
Dr D Daintree
6731 reviews
N/A
10 months ago
A perfect suit
I have just received my first suit from Oliver Wicks Superb fabric and perfect fit I am so impressed by their courteous service and efficiency Congratulations and many thanks
Dennis Cole
6731 reviews
N/A
10 months ago
Absolutely Flawless Experience
From start to finish customer service from Sonya Andreya and Carissa was impeccable First time buying a suit via online and every step was clear and concise Quality of my wedding suit was fantastic too This company stands behind their dedication to customer service and it s been an absolute pleasure
Derek R
6731 reviews
N/A
10 months ago
Excellent experience from beginning to
Excellent experience from beginning to end The process was simple and effective taking my measurements The customer service and responsiveness from Aiza was exceptional a true professional My suit arrived a perfect fit as well as being more than a week ahead of schedule Couldn t have gone smoother
cliente
6731 reviews
N/A
10 months ago
The customer service is excellent
The customer service is excellent Very good response times always polite and friendly Now that my measures are in their system I reorder items as required I have tried the suits and the chinos both very good quality
Steven Herring
6731 reviews
N/A
10 months ago
Fantastic
If you are looking at reviews to decide if you should purchase from Oliver Wicks just do it The customer service is amazing They really strive to give you the best experience possible while buying a suit online I will be a return customer
Happy Customer
6731 reviews
N/A
10 months ago
Easy and Classy
My suit received several positive remarks at my daughter s wedding The ordering process was straight forward and easy except for the measuring part which was a bit eye opening Nevertheless I am very happy with my classy highest quality suit and my daughter was too Thank you
Jingchao Zhou
6731 reviews
N/A
10 months ago
Outstanding Experience with Oliver Wicks
I recently purchased a custom suit from Oliver Wicks and I had an incredible experience throughout the entire process Their team particularly Mimi made a marked difference in the overall process The customer service was excellent with clear insightful and prompt communication from the very beginning Mimi was incredibly supportive and thorough in explaining each step The suit was perfect and it fitted me very well The suit was well worth the wait and I look forward to ordering another suit with Oliver Wicks