Ollny Reviews

great customer service and product

great customer service and product selection

Good and fast customer support

Unfortunately I received a defective item but support immediately sent me a new replacement article Many thanks

Excellent value product very happy

Excellent value product very happy with performance of 80mtr 800 led external lights with excellent customer service when required

Don t reply to emails

Don t reply to emails Really poor customer service

AVOID

Do not buy from these people Lights stopped working after 2 weeks I emailed to ask for a replacement but was only sent an abrupt response saying all lights and plugs are out of stock and thanking me for my time Their customer service is appalling and I would advise everyone to shop elsewhere Avoid at all costs

Rubbish

Pretty similar experience to others Lights lasted less than 4 months Have sent 2 emails without even receiving a reply Amazon asked for feedback on response from seller I suggest you buy from somewhere else

These people are useless for customer help They take 3 days to back to you whether by email or chat only to ask you to send photos or proof of payment when you ve already done so They obviously don t even read the enquiries After saying they could fix my lights if bought within 1 year they then said it was too much trouble for them and they wouldn t offer a refund even though they had no replacement Just lousy service and obviously a disappointing product as it stopped working within a week Loose connections all round

I bought 2 sets of lights ollny

I bought 2 sets of lights ollny through Amazon The green light on the plug of the second string lights up but the lights do not turn on at all The two sets were the same model number but the remote from the second set is in Chinese and does not look even close to the remote for the first set When I reached out to ollny their response was to try and buy the same model so that the remotes would match Never would answer me as to why the lights do not come on Do not waste your money This company does not stand behind it s products