Omegalock Reviews

DISAPPOINTMENT FOR MY GRANDSON S BIRTHDAY

It started off well The transformer arrived promptly However on opening it was seen that it was broken I contacted the company and they resonded saying that the problem would be fixed I returned the item at my own expense recorded delivery so that I know that it was delivered on 27 July By 25 August I had heard nothing so wrote again No phone number -I ve heard NOTHING from them What a disappointment

Defines Dodgy

Defines Dodgy Omegalock Genesis Toys TFSExpress of whatever name they are going under at that particular time are run out of a house in Stockton Upon Tees They sell a wide range of unlicensed and knock off fake items alongside some official imports at prices too good to be true If you happen to purchase one of these items from them and it has an issue good luck getting a refund or the promised replacement parts There is no phone number to contact them on there is no physical address to visit unless you fancy knocking on the door of a residential address and you can pretty much kiss goodbye to your money You will have better luck ordering from overseas as they will actually provide an aftersales service

Asked for a dent free box

Ordered a missing link Optimus prime I requested in the notes for a mint box example as it s a gift for an individual who has been seriously unwell through all of 2023 Item arrived in a pristine delivery box albeit a very flimsy box which wouldn t have protected anything the transformers box however has a dent on the side and front of the box which is plain straight unsightly The box is part of the item Looking at the reviews I see it s pointless contacting Omegalock I will be sharing my experience with all the transformers groups this year I feel sorry for my family member who I will be presenting this to it was meant to cheer him up Omegalock has seriously let us down Really disappointed with this company

I ve been a customer of around 10 years

I ve been a customer of around 10 years and recently I ve had an absolute nightmare with them Over the past few years their deliveries are always late Even when you pay for next day delivery and then complain when It shows up days later your basically told that there s nothing they can do In my last order they sent out the wrong package not the 1st time this has happened promising me that my actual package would be sent out as soo as i sent the wrong one back When I sent it back they informed me that I would have to wait for new stock to come in to have mine shipped out I really don t appreciate being lied to and if they can treat a customer that has spent hundreds of pounds with them like this then I will encourage people to spend their money on a more reliable source The customer service is appalling even when you do all the work to fix their mistakes

It s about time this company got a

It s about time this company got a review If you re a Transformers fan who lives in the UK and want those toys by NewAge or X-Transbots for example then look no further Absolutely brilliant service Toys are posted on day of purchase and arrive the next day All nicely packed too They use DPD to deliver your toys which is reassuring Their prices are excellent too I ve made several purchases from Omegalock now and they really are the best in my opinion Great little company

Best you seller of transformers

Bought quite a lot from omegalock Always respond to messages and ship the item very quickly and use dpd who have a good app to track

Excellent online shop

Excellent online shop Nice and easy pre-order process and quick delivery

Great service for products hard to get in UK

Been using them a good few years now they get all the good pre-orders and service is great Price can be reasonable for UK stock or it can be equal to China store prices I m a member for 9 99 per year which is fab as I get 2 discount on all stock plus now you get 1 cashback too Postage went up recently to 7 50 but its DPD which isn t cheap but it s pretty much next day delivery I ve had faulty items which I ve returned to UK HQ and got replacement sent out I ve also had some missing parts previously which were replaced FOC A company I ll continue to use

Good prices and quick delivery

Good prices and quick delivery I ve ordered 3 items from them now with no issues