Omniplex Reviews

I hope you go bankrupt by lying to

I hope you go bankrupt by lying to people

Wouldnt let me change tickets

Booked surprise tickets to cinema for myself and two children Hour and half after booking I found out the children had seen that cartoon already so rang omniplex Dundalk to ask if I could change to another cartoon on at same time basically same price same number of people literally just wanted to go into diff screen The booking wasn t until the following day and within hour and a half of me booking but what I got was if it s not flexi ticket it s our policy to not change tickets I ve never heard anything so ludicrous that the children s tickets couldn t be changed even though other cartoon wasn t even booked out Awful customer service Will not be using omniplex again Not customer service more like customer careless

Kids and cousin waited for the New

Kids and cousin waited for the New Minion movie Went to the evening show Granted it was a hot summer s day But for them to have to leave halfway through the movie because of the heat and they only have air con in the main foyer is crazy I was told that they only use air circulation systems not aircon in the actual movies and because they could not offer any kind of refund Very dissapointing service and down 32 - At least Odeon has Aircon

Trying to sign up for omnopass all

Trying to sign up for omnopass all evening and no joy I uploaded my photo after 6 attempts when I clicked continue nothing back to start again what a waste of time I don t think omnipass actually exists

I saw cocaine bear last night which was

I saw cocaine bear last night which was amazing but some scumbag was kicking my seat You should have a no entry policy for scumbags never going back

I wish I could give you zero stars

I wish I could give you zero stars staff Dylan are so rude not one bit helpful accusing us of not having enough money on our cards when it was there machines that weren t working only used the card five minutes before in another shop absolutely ridiculous

We were double booked for the 17 40

We were double booked for the 17 40 showing on Wonka in Screen 6 on Sunday the 10th of June This caused a lot of confrontation between people who where seated and those who were trying to sit The kids were very confused and were then getting upset that we would either not be sitting together or not be able to watch the movie We sat down in other seats temporarily and adults requested my children youngest 6 to move while I was trying to sort this out When I got back the kids were standing at the back on there own looking a bit frightened by what had happened Something I was not happy for my children to experience The cinema was so heavily double booked we could not get seats together so I requested to move to the only other child suitable screening which was Wish I did this as not to upset the four children who were very excited to go to the cinema Although Jodie who was working at the time was very accommodating I would like a full refund for the inconvenience and upset this has caused and acknowledgment by Omniplex that this is something that we will not encounter when booking in the future

Website is terrible service is worse

Website is terrible rarely works Website caused an issue where it don t provide the dates I selected which resulted in a simple error of the tickets being for the wrong day No - problem - I ll just phone the cinema and get the problem fixed - except the phone numbers have been removed instead you must file a slow ticket method - still not resolved Also the removal of student senior citizen discount is disgraceful by a corporation so large which such a large monopoly in the market

TERRIBLE EXPERIENCE

TERRIBLE EXPERIENCEI went to Arklow omniplex last night to see Dunne 2 and with 30 mins to go the projector cut out We were the last screen left with a movie on in the cinema and were told we could wait for the movie to come back on or get complementary tickets However it felt as we were being rushed out and the workers didn t want us to stay as they wanted to close early and go home They were very unhelpful when I told them I wanted a refund rather than complementary tickets as I was from Waterford and wouldn t be back up I was told that the complementary tickets were the best they could offer when in fact this was bare minimum There was no manager there to talk to and I was left feeling very unsatisfied