


Based on authentic user experiences
StephanieC
6737 reviews
N/A
8 months ago
JUNK and LIARS
JUNK and LIARS They offered me a 30 discount instead of returning my bag to SINGAPORE Liars Never credited a penny Don t trade with them Save your money
Lisa L
6737 reviews
N/A
8 months ago
Sent Wrong Bag - no help given
They sent me a bag I didn t even look at or order On my order 192364 you can see I ordered the Pochette Metis They sent me a low key hobo PM bag I have tried several times to get them to send me the bag I ordered Now I wonder if the bag they sent me was even real It s deplorable they do not have good customer service The response I get back is that your bag has been delivered NOT MY BAG They don t even respond to the question of why I was sent a bag not even in the order I hope they reach out and correct the situation I am not shipping this back at my cost like some of you had to do I would gladly change my review if they corrected the situation
Steph Smith
6737 reviews
N/A
8 months ago
My bag arrived damaged
My bag arrived damaged They sent me a Singopore address to send it back at my expense There s a bs guarantee It s damaged They offered me a 30 discount Let s see if it happens I ll keep you posted No refund and it has been 3 days Don t waste your money
Kim
6737 reviews
N/A
8 months ago
I purchased a bag weeks ago
I purchased a bag weeks ago Reached out 2 times without a reply back Hoping this is a legit website I will keep everyone who is interested in purchasing informed as to my situation
Alma
6737 reviews
N/A
8 months ago
WARNING BUYERS BEWARE
WARNING Customer service doesn t exist with this company They sent me a damaged product that was only wrapped in a thin plastic shipping bag There was no packaging material for protection Of course I wanted to return it The materials used to make the bag are very low quality and cheap They even included the original import receipts that were written in Chinese when sending it to me It probably only costs 10 to make Absolutely not worth the 160 price that I paid and that was the sale price after 20 off After emailing them I found out that I was responsible for international shipping to send the product back to Singapore and possibly pay a customs tax They tried to talk me out of returning it multiple times and kept mentioning that they would give me 40 off the total price I paid I thought this was a good solution and agreed to it Apparently there was a miscommunication or language barrier After several emails back and forth they told me what they really meant to say is only 40 off It s definitely not worth shopping with this company for a fake knockoff bag from China that you can t even return when it s damaged You can easily find a similar fake bag from a street vendor or at a swap meet for the same price that it would cost for the international shipping to send it back I would rate this company and their products 0 5 if that was an option Two thumbs down
LiNDA HUYNH
6737 reviews
N/A
8 months ago
Horrible experience
Horrible experience They didn t even give me free return as they promised and customer satisfaction guarantee was not true They sent me horrible products and I wanted to cancel them but they didn t let me
A K
6737 reviews
N/A
8 months ago
It s legit and I recommend
I d rate like a 4-5 star It is legit I actually love how they operate They send you a picture of your actual purchase before sending Although my 4 star is with that part They sent me the picture before sending and I said no I don t like the quality of that and they still sent it Now I m in the process of getting them to send another Sigh But my first purchase with them was actually perfect Very high end Keep in mind these are from China They are replicas They aren t 1 1 replicas either They re more upscale AAA quality The interior is a nice material vs crunchy cheap of lower quality purses Their prices with the coupon codes is about where it should be Their customer service does respond within 24-48 hours as well although getting them to send a replacement for my second order is proving difficult Overall I still recommend Estimated shipping and handling is about 3 weeks ish
ahder codeine
6737 reviews
N/A
8 months ago
The bag is STUNNING
The bag is STUNNING Quality through every stitch the thickness and texture of the leather is UNMATCHED Love the bag I ve already have it in regular rotation
INKOLOGY CLINICS
6737 reviews
N/A
8 months ago
I was a bit hesitant with my first
I was a bit hesitant with my first purchase due to scams but the bag finally came and I was impressed with price vs quality The support team was helpful when I enquired about the package being late Overall so happy I fount them
Julia Boliver
6737 reviews
N/A
8 months ago
Bag was very nice and a good price
Bag was very nice and a good price Correspondence was outstanding