Onecommune Reviews

Best health of my life

I use Commune almost every day whether for a yoga class or meditation or to learn something new about how my body works and how I can keep it healthy

Love my subscription which was gifted

One Commune I Love my subscription which was gifted to me I use the podcasts while I walk and love teh variety of topics and guests I watch the educational vids at home Have also followed a couple of the Yoga courses Great interviews and very reasonably prices

Very Informative

I really enjoyed the depth of information I received from this product I use a lot of exercise apps and the amount of Yoga meditation breath-work tapping and relaxing self-care they have is unmatched It offers me more than what I m looking for and in a Health and Wellness service what else would you want

Awful customer services

Awful customer services I have been double charged for subscriptions took months of ongoing conversations with all parties involved but commune doesn t want to take any responsibility for the payment system glitch even though they agreed that I should not have been double charged they wont issue a refund I do enjoy the content but actual company ethics and how they treat the users makes me want to spend my money elsewhere

Bad customer service Sketchy Avoid

Horrible customer service I see I m not the only reviewer saying the same thing I tried months trying to sort out a request but I keep getting ghosted The original customer service rep disappeared on me and I started another discussion with the rep who managed my cancellation request She initially said she d look into my issue and she too disappeared into the ether I ve seen it all in customer support but this has to take the top spot for the worst customer service They outsource to an offshore team in the Philippines- all who operate with no accountability or concern for customers With so many similar platforms out there with similar content that Commune offers but inexpensive or easily found for free online and on YouTube it s just not worth the annual investment they are asking for The worst part is you think you re supporting a spiritually minded community focused company but Commune is just another badly run business trying to make money and cutting corners Once customer service goes you know they won t be around for long

Unprofessional not respecting their 7-day refund policy

I purchased a course on June 29th understood that it wasn t for me and requested money back on July 4th within their 7 day money back guarantee and got an automated email stating We have received your email request We will return your email as soon as possible If you re inquiring about cancelling a Commune Membership subscription trial or utilizing our 7-day refund policy on a purchase please be assured we will honor the date of your email and refund any charges made before we are able to reply Then a few days later on July 9th I get the following shocking email Hi Lena I hope your day is going well I m Alysa and I m part of Commune s support team Our refund window for the course purchase is only 7 days from the date of purchase I m attaching a screenshot of the policy for your reference Since you purchased the membership on June 29th I m afraid that we can no longer offer you a refund as the refund window ended on July 6th How is that a customer s problem that they answer with a five days delay And not only that They themselves state in their autoreply to be assured they WILL HONOR THE DATE OF MY EMAIL

Buyer beware

Buyer beware I have been thoroughly disappointed with the Commune app When you see all of the flashy and heartfelt advertisements you truly feel like this app program is different It s not The advertisements claim that with one membership you have access to everything This is far from true Once you purchase the app and start browsing through it you realize that all of the in-depth courses are available at an additional fee We aren t talking another 10- 15 we are talking hundreds Quite a scam if you ask me They essentially get you super excited about learning about a specific health-related subject and then feed you just enough content with your lifetime membership that you start to really understand a topic and then you learn that you have to pay for the extended advanced programs if you really want to learn the important and sought-after information Very disappointed If I had known about this prior to purchasing I would have re-considered

Terribly disorganized no refunds

I signed up for a course in the middle of October a few weeks later at the beginning of the course it was clear that it wasn t going to work out I was informed the first week that there was a prerequisite that wasn t listed on the course criteria and two books required that also were not listed on the course criteria I reached out multiple ways for a refund It took several days for commune to get back to me at which time they told me I had seven days from the time of purchase to request a refund I told them that the course started after seven days that that didn t make sense and they that they have a 14 day free class review listed on their website I was told that that is for a different membership and that my course only had 7 days from time of purchase not from the time that the course started so they refused to refund me several hundred dollars The content is very disorganized and very lacking Terrible communication and website navigation is horrible especially for the amount of money spent on the course Buyer beware The course I signed up for was with Sara Gottfried I took a course from her seven several years ago and it was great but it was not on this platform I m very disappointed And won t be looking at any of her products again either