Onedrive Reviews

Worst product experience ever in all

Worst product experience ever in all honesty Use another cloud service or risk syncing problems slow syncing lost files lack of compatible storage with Samsung Gallery and wasted time I m genuinely furious and upset by the whole experience because it ruined the progression of my business - I also lost sentimental photos that are irreplaceable I also will not be able to locate them as they are random select photos that went missing from random folders from different dates I wouldn t even know where to start as you guys want me to name them or tell me which ones are missing Crazy right I used to sell Office 365 and I am digitally literate so this is not user error I ve LOST media files never to be returned I ve spent multiple hours over the past 9 months trying to sync up Samsung Gallery with OneDrive and neither Samsung or Microsoft resolved my issues blaming it on the other All I did with customer support is try to explain my issues which was extremely difficult to get across and they never understood or resolved In the end I counted my losses backed up what I could cleared all the files and started from fresh only left with the following unsolvable problems 1 Samsung Gallery doesn t have the storage capacity that OneDrive does only the storage capacity of my phone so it will not sync my media in full how is that a cloud service I can use 2 OneDrive cannot sync the albums on my phone only camera roll if I want albums I have to recreate on OneDrive3 Syncing a photo can take anywhere from 1 hour to 1 day4 Once a week my Microsoft Account will simply disconnect from my Samsung Account and stop automatically syncing

Not to be TRUSTED with important data

Would not trust this company or software I transferred over from Google Drive as i was getting a bundle with the Microsoft Products Only 2 weeks in all my business files suddenly disappeared and i had to revert to google back ups Customer Service is shocking you can not talk to anyone direct and they take days to respond to emails They are refusing that my files were ever on One Drive which is really interesting as I could see them on it and when i revert to one of their back ups they reappear but earlier versions

I had all my mothers pictures and

I had all my mothers pictures and videos from years back stored on a OneDrive account I made for her Now the account does not exist anymore and there is no way to reach support their number has been shut down and no email to be found anywhere Please whatever you do NEVER use OneDrive as a cloud service You risk loosing a lifetime of memories with no way of getting help I can t find words

Absolute garbadge

Absolute garbadge I tried IDrive com because they had a 3 95 for 10Tb promo and were recommended by pcmag and am not looking back Get your stuff together Microsoft What a poor excuse for a cloud storage platform

Files lost forever

I completely concur with Jacob Charles review I too have spent nearly a year to try to get the support team to understand my issue of lost files and photos It has impacted a business which I since had to shut down I have lost years worth of files carefully stored in my own file structure The folders are now empty and I am unable to restore the data as it was created using a business school account Today I had another attempt with support Explained in detail my issue and then then the call went dead Extremely disappointing since I have paid the full subscription fee each year and have no way to store my files safely undisturbed and unzipped Almost given up All I wanted was a restore of data I do not recommend this product and will try to move forward using a separate drive to store my data Its a disgrace

Easy to use but VERY unreliable

I transferred some very important files to the Personal Vault supposedly the most secure part of OneDrive When I came to retrieve the data all the directories were intact but the files within them were gone It was easy to use but reliability is THE most important factor in data storage Without that it is worthless Support could not retrieve anything If you do use it copy the data to an additional storage device like a USB drive But in that case why bother with OneDrive

I recommend to all users

Great service Trust it with my files Simple to use

One drive to store files and documents

The most secure service in the world I have been using Onedrive for almost two years I never had a problem with it I uploaded a lot of files videos photos and documents it always works fine I have 3 Microsoft 365 family plans each plan is only 10 per month with 6TB to share up to 6 users each user has their 1TB storage including Word Excel PowerPoint Microsoft Defender Outlook OneNote Clipchamp Microsoft Family Safety It has good chat services and remote services to fix any problem Thank you for your beautiful service