Onegreenbottle Reviews

Amazing quality bottles

Very pleased with my bottle with the quality being top of the range and stands out from other bottle companies alongside amazing customer service

This company is great

This company is great I like the bottles and the ethics and they dealt with a problem I had really quickly Definitely recommend them so nice to recieve good customer service

Love my onegreenbottle

Love my onegreenbottle Seriously helped me drink more water and their customer service is excellent Delivery was quick and the packaging and branding was excellent I shall be buying more

Exceptional customer service

Exceptional customer service and products I have bought several bottles from One Green Bottle and they ve always held up in the rough outdoor environment I work in The customer service is excellent Amelia was particularly helpful in helping me track down a specific replacement straw for one of my bottles and to have such care over what is a miniscule order shows they truly care about their customer s experience

Speedy and satisfactory resolution of product issue

Damage to product- contacted them and they replaced immediately with full explanation Impressed

Love the products and ethos of the

Love the products and ethos of the company Bottles are well designed and stylish I had an issue with a product and when I contacted the customer service team received a swift response and prompt resolution

AVOID AT ALL COSTS

After ordering the wrong product accidentally I sent it back immediately They refused to give me a refund Enough said

Insulated bottle leaks and brittle cap

I bought this bottle for my partner and it started to leak He ordered a new seal They sent the wrong size He contacted again They then sent the correct size and it still did not fix the leak problem Then the bottle got knocked onto the floor and the cap sheared off He got in touch again and they said out of warranty - which it is now - only just But I see on trustpilot this is a design issue Brittle plastic - and maybe the lighter coloured caps shrink An eco company should not be manufacturing bottle caps that get damaged with regular wear and tear - Not sustainable not eco and NOT COOL I ve bought many bottles for friends over the years but the customer service and care about the product design is NOT GREEN So I ll we ll taking custom elsewhere where after sales care stays true to the ethos of the company

Avoid the plastic sports cap - brittle defective product and poor customer service

Was purchased a bottle with a sports cap as a gift for Christmas It rolled off a low bench and the cap sheared off and the customer service response has been more than disappointing saying it s not their problem they don t cover accidental damage As per someone else s review this is clearly a product defect for them but they won t replace the broken cap just offered free shipping on a new cap I ve bought other eco friendly bottles and none are as brittle and sensitive as this Avoid the brand if you want either a water bottle that doesn t need handling like it s made of glass or customer service that is at all responsive to the issue