Oneills Reviews

I had an issue with a faulty jersey and

I had an issue with a faulty jersey and Carole from customer service couldn t have helped more She was very quick to reply and came to a solution to my problem within minutes I had my new jersey in less than a week thanks again

UUJ GAA 50th AnniversarY weekend

On Saturday 18th November 23 I attended the 50th Anniversary of the Founding of the GAA at University of Ulster at Jordanstown On the Monday before I accidentally came across the Anniversary Football jersey whilst browsing the ONeills site As one of the 4 founders of the Club I really wanted the shirt and added my name on the back I received an email on the Tuesday acknowledging my order and informing me there would be an approximate 14 day delivery Really wanting the jersey for the Friday I contacted O Neills A really helpful lady called Aideen said she would see what she could do but not to get my hopes up Aideen phoned me on the Friday saying they had done everything in their power and was about to give the jersey to a courier Turns out she was in Strabane I was already in the car to go to Bundoran and detoured via Strabane Wore the shirt to the Friday evening trad music night Jersey admired by everyone there Thank you O Neills and especially Aideen who turned a 14 day delivery into 4 days Miracle worker Made my weekend Best customer service ever and a beautiful quality jersey

Great products prompt delivery

The products are wonderful quality and fit Generally true to size andGood prices The delivery was prompt and I was kept up to date on the delivery time frame Which was on point Many thanks Highly recommended

Have always had a positive experience

Have always had a positive experience whenever I order from O Neills and they are always very prompt in response to any queries I dealt with Olivia today and she was more than helpful with a query about my order

Ben in product returns is brilliant

Ben in product returns is brilliant He is prompt at replying to emails and provides clear instructions He is definitely customer focused Thanks BenMairead

Very pleased customer

Spoke with such a lovely helpful man called Paul during with week about my order He was so helpful and efficient Also find staff well go that extra mile to help Brilliant staff and company to deal with

I ordered two garments for my club in a

I ordered two garments for my club in a rush for a game at the weekend They will both be here on time after I raised the urgency with Aideen who was most helpful and raised the urgency further to ensure they would make it on time Really appreciate the big effort Top class experience

Top Class

I am a regular customer of O Neills and am always impressed with their service Their products are great quality I have contacted them a few times to ask that my order is delivered before a specific date and they always oblige When I wanted an order delivered by a specific time Carole was back to me within minutes of my email and went above and beyond to contact the team and ensure my order was dispatched on time I would highly recommend O Neills based on this experience with Carole and many other great experiences