Oneplan Reviews

Mapula khathiba was very helpful and

Mapula khathiba was very helpful and handled my queries with an exceptional service and patience thank you oneplan

After some misunderstanding we managed

After some misunderstanding we managed to get it all done the consultan Millicent was of great help and with in an hour all sorted Keep up your cervice Steve

Thank you ZINHLE MOLOI for your quick

Thank you ZINHLE MOLOI for your quick response and support So glad that I have Pet Medical aid with One Plan for my gorgeous cat baby

Mapula Khakhathiba top ten

Mapula Khakhathiba resolved my query in seconds She knew what she was doing Thank you for your excellent service

Happy Fur Baby Parent

The agent was extremely professional and very helpful I could ask my questions and was answered calmly and professionally It felt like the agent had time to listen and to answer my numerous questions Excellent Customer Service

I had a great customer care call with Wisane Hlongwane

I had a great customer care call with Wisane Hlongwane Wisane helped me change the address for my OneCard delivery and helped with some additional questions about pricing packages and adding another pet to the policy Wisane was super friendly professional and followed up with an email detailing all of the information

I had a meaningful experience with

I had a meaningful experience with Jennifer Chirwa who patiently guided me through everything I needed to know with kindness and understanding I genuinely enjoyed our conversation

Best Customer Service Ever

I had the pleasure of interacting with Millicent Malandule during my recent experience with Oneplan and I can t speak highly enough of her professionalism and kindness From the moment we connected she was incredibly warm attentive and went above and beyond to assist me with my request Millicent listened patiently answered all of my questions with clarity and made sure I felt understood and supported throughout the entire process Her exceptional service and friendly demeanor is rare to find in customer care Thank you Millicent I hope to interact with you again if I need assistance in the future