Goody | Send Personal & Business Gifts as Easily as a Text
Based on authentic user experiences
Ihor Czornobil
6732 reviews
N/A
8 months ago
Bad return experience
I made a purchase and had to make return but instead of replenishing my account and having me choose something else I was provided with a strict list of items I could exchange for the returned item All of the products on the list were not at all appealing and I had to settle for a pair of socks My intention was to have the points go back into my account which still had some points left in it and with the returned items points I would have purchased a dozen golf balls and used up most if not all of my points Very unhappy with the way this turned out to the point that I no longer want to do business with your Company and have nothing good to say about my experience with Goody
Ali Cudby
6732 reviews
N/A
8 months ago
TERRIBLE experience Takes way too long to ship
I was psyched by the premise of gifting internationally without having to worry about gathering addresses or shipping but this has been an absolutely terrible choice Despite registering gifts a month before Christmas - and having them claimed by the recipients immediately - it is now December 22nd and the gifts haven t even shipped yet I will NEVER use Goody again The promise of convenience does not matter if they can t get the gifts out the door in a reasonable timeframe ESPECIALLY when the recipient knows the gift is coming
Peter
6732 reviews
N/A
8 months ago
Great idea but lack of sympathy for customers
Fast customer support response but huge lack of ability in righting the wrongs This principle should be a no brainer for a startup to succeed I was gifted from a vendor of ours and the address autofilling on the platform did not respect my address choice which was correct The platform chose to ship to a default random address upon getting my order confirmation Reached out to customer support and they said there is nothing they can do Now it s just shipped to wrong address and I m sure my vendor just wasted money and same with Goody Great idea but not recommended and I don t see them succeeding until they start becoming more customer-centric and fix obvious issues in their platform that probably impacted way more people than myself
Brian Briggs
6732 reviews
N/A
8 months ago
Major issue is if you want to exchange
Major issue is if you want to exchange a gift for a more expensive item that you are willing to pay the difference they have no way to do it Same for a less expensive item no credit will be issued Great business model for Goody Bad for the consumer
Flavius Petruca
6732 reviews
N/A
8 months ago
The slowest service ever
The slowest service ever Its been 1 month and a half and didnt receive my gift They said one week ago they will put the gift on express shipping still didnt ship after they have lost my first shipment Who would wait so much for this just buy a giftcard of amazon instead and give it as gift than using this
Jill Gooder
6732 reviews
N/A
8 months ago
SImple and easy to use
Simple and easy to use
Hannah Hicks
6732 reviews
N/A
8 months ago
Perfect gifting experience
Perfect gifting experience easy user-friendly platform
Melissa
6732 reviews
N/A
8 months ago
Easy to order and gifts are very nice
Easy to order and gifts are very nice
Joe
6732 reviews
N/A
8 months ago
Ease of use and quality of the products
Ease of use and quality of the products offered
Michelle Lopez
6732 reviews
N/A
8 months ago
The simplicity of using this platform
The simplicity of using this platform