Onitsuka Tiger NL | Officiële Webwinkel | Schoenen, Kleding en Accessoires.
Based on authentic user experiences
James
6731 reviews
N/A
11 months ago
Unbelievably bad experience Avoid buying from them directly
Unbelievably bad Returns impossible Firstly 5-7 working days to arrive then shoes too large so needed to return Online form for submitting return to generate return label delivers message Unable to process at this time Box contains no returns info itself Then submitted email for returns info 7 days later nothing Then rang them and phone support down entirely Finally tried to find returns info on their website nothing Literally impossible to return shoes Shocking post sales experience for such a large brand
Vytautas Basys
6731 reviews
N/A
11 months ago
Extremely terrible shoe quality
I have purchased two pairs GSM and the updated version of GSM During tens of years I have never experienced such a terrible quality I had Nike Puma Adidas Asics and other brands Even the cheapest shoes weren t that bad It s crazy I m not sure how they survived with that quality up till now because it s like ordering shoes on Aliexpress
Jackie Olo
6731 reviews
N/A
11 months ago
Do not order from their website
Order from any other website but this Horrible customer service i cant return my order Comfy shoes though
MM
6731 reviews
N/A
11 months ago
Do not order
Do not order Clueless company clueless team Very poor service - they ignored most emails Package lost 3 weeks - they had an investigation s with UPS Basically told to go away No way to escalate an issue no head office no retail manager no MD STAY AWAY
John Sauv
6731 reviews
N/A
11 months ago
Shoes don t fit 46 foot
Shoes don t fit 46 foot shoes definitely not made to that standard I m trying to return I was responsible for paying return shipping Shoes cost 250 with tax 400 to return from Canada with most carriers I am now keeping a pair of shoes that do not fit Poor customer service poor product Would not recommend
Kor Sar sllslls
6731 reviews
N/A
11 months ago
No shoes no money
I never got the shoes I informed the company The shipping company page shows that the tracking number is in status shipping company waiting for goods from vendor nearly since 3 month now I wrote 5 mails They still got my money
Dan
6731 reviews
N/A
11 months ago
Worst customer service I ve ever
Worst customer service I ve ever encountered Didn t deliver what I ordered ignored requests to return my money Ignored my formal complaint Had to take them to court to get my money back Asked repeatedly for an explanation - ignored that too
Mauro Pesce
6731 reviews
N/A
11 months ago
Regarding the EU online shop
Regarding the EU online shop it sells worn out shoes as they were new at the price of new stock That s inconceivable Who checks the returned items They really can t be resold at full price in those conditions As other people said before me shoes are nice but the seller has awful policies
Toby Wooldridge
6731 reviews
N/A
11 months ago
Always been a fan of this shoe but
Always been a fan of this shoe but latest service was terrible Delayed delivery twice resulting in me missing them before leaving the country Expensive lesson When you order they send from Germany not UK expect long delays I won t buy them again
nannie daa
6731 reviews
N/A
11 months ago
I m really disappointed with my recent
I m really disappointed with my recent experience I needed to return a pair of shoes I ordered online but they didn t provide a return shipping label When I tried to generate one through their return form it said the return window had expired just one day after my shoes were delivered This is completely unreasonable and feels like a deliberate attempt to make returns difficult I contacted customer service but they were unhelpful I expected better and will not be shopping here again