Onlinebookwriters Reviews

Online Book Writers is a Nightmare

Online Book Writers has been a nightmare I have read most of the online reviews and find them disconnected from reality and strangely and coincidentally nearly identical to one another I m not surprised that Trust Pilot has flagged OBW reviews with the following message We ve detected a number of fake reviews for this company and we ve removed them I began with Online Book Writers OBW in November 2020 I was hesitant to use their service because I had concerns about how long the project would take to complete However I was assured by Bruno R that they could meet my 6 to 8 month expectation That was 21 months ago and counting I have spent 10 750 with this company and find it difficult to give them even one star The initial quote was 2000 for their services however they didn t inform me of all the aspects of book development marketing and publishing they would later insist were important for success Nearly every month there was an upsell I needed illustrations I needed a better book trailer video which has now been in production for over 7 months and still isn t completed ISBNs LCCN Copywriting social media followers etc etc There isn t an end to what they say you need NOTE You do get more attention from managers when you agree to an upsell They get commissions One manager was noticeably upset over the phone when he heard I had gotten the Library of Congress Control Number LCCN myself It was free He had quoted me 1500 Over the course of the past 21 months the first writer quit the OBW company at the 5-month mark into my project she explained it was because of unreasonable OBW expectations for assembly line production Only about 30 of the book had been roughed out They assigned a second writer who resumed writing the book with little thematic correlation to what had already been written The progress was incremental It was painful In the end the direction was so bad as we approached the one-year mark that I took back over the writing myself and completed the book As it stands now I have actually written most of the novel myself Editing was equally painful Each time OBW edited they produced mistakes extra lines extra spaces strange characters line breaks misspelled words etc I had to re-edit many times NOTE I had a complete manuscript when I came to OBW However I decided I needed professional help with story development and marketing OBW was never interested in my manuscript as this doesn t fit neatly into their mass production constructs The writers were not interested Bruno R wasn t interested The four managers on the project were not interested The OBW machine must keep moving No one has the time Dysfunction abounds with OBW and disappointments are never-ending Writers quit and get changed out Managers turn over your file to the next and the next and so on And when this occurs the next person isn t at all familiar with your project and can t find the information you ve previously sent They are confused and who wouldn t be with a hundred or so clients Errors are very frequent and progress can move backward I wish there was a rating of less than 1 Star As of this writing it is August 2022 November 2020 was ages ago All I have from OBW is a profound disappointment If I could rewind the past 21 months I would NOT have chosen OBW As it stands now I am out 10 750 and there are no book sales This is mostly because the marketing elements are still outstanding and no one will get back to me I paid for the 3000 Book Trailer Video 7 months ago I m still waiting and no one will get back to me The 1000 Social Media Contacts were paid for 5 months ago I m still waiting and no one will get back to me The few that were delivered were mostly from Vietnam Beta reader review It was never done Final Review with the senior editor Never happened Query Letter sent to editors agents and publishing houses Still waiting Publishing Strategy Discussion with Marketing Specialist Never happened Google Business Review The manager wouldn t do it without the upsell commission 1000 Media Contacts Never happened Weekly and Monthly traffic reports Only happened once My website I have been asking about the name of hosting company and credentials for access for 17 months They can t produce it Whenever I call I hear the mantra the work continues I have heard that mantra over and over even when nothing is happening Do not use Online Book Writers I will be 2 years into this nightmare soon and can t wait for it to be over

They Are Liars Scammers - Stay Away

I hired this company to promote my book in July of 2021 It is now November of 2021 and they haven t done anything I paid 1 500 down and gave them an additional 1 000 after that for them to hire an influencer to promote my book on social media That s a total of 2 500 I dealt with Morris Samuel and Mike King I have their phone numbers Lately they haven t responded to my texts Now that I think about it that may not even be their real names I have my receipts to prove these transactions took place but they have produced zero results They periodically sent me things to approve but they haven t delivered on anything that they promised I used a part of my savings money I didn t have to waste to hire them and they scammed me I ve experienced COVID twice death of loved ones and loss during the pandemic and on top of that I ve been swindled by this company It hurts I encourage everyone to stay way from this company They are a bunch of crooks UPDATE 11 10 21Online Book Writers has contacted me and they are working to resolve the situation I appreciate the nice person they have placed over my project to correct the past issues As soon as everything is addressed I will update my review UPDATE 12 7 21 12 54 PM ESTMy latest update is that I haven t heard from Online Book Writers in about 2 weeks A young lady named Sophie was assigned to my case She started out well I even talked to her boss He assured me they would fix this He also asked me to remove my review but I refused to until the work was completed At this point I want my 2 500 back These people are highly unprofessional and frauds If you want your book promoted please stay way from this company UPDATE 1 31 22 2 46 PM ESTI ve been contacted over the last 2 months by at least 4 different people claiming to be a project manager over my case Eventually they all disappear after making promises The latest was named Jake Roberts He claimed like all the rest that he would handle everything and provide me with what I paid for This experience came up short as well 1 It took days to make little corrections to the website they were building 2 He had the audacity to ask me about paying the final balance I remind everyone that I paid these people 2 500 in July of 2021 for a 4 month project As of 1 31 22 they have not activated or promoted my book at all I told him what I told the other reps that I wasn t paying them another dime He then sarcastically said We don t work for free and that s when I lost it After paying them 2 500 several months ago for a scope of work that they are seriously in breach of a contract for he had the nerve to insult me I hung up the phone His so-called manager called and texted I refused to answer I believe is objective was to handle me like the previous managers I refuse to be insulted any longer 3 They have heavy accents and I m not sure they are even really located in this country 4 I contacted the Better Business Bureau in the area of California where their business address is listed The BBB launched an investigation and recently replied to me with this letter that I copied and pasted Dear Anthony Green This message is in regard to your complaint submitted on 12 21 2021 against Online Book Writers Your complaint wasassigned ID 16386534 We regret to inform you that due to the company s failure to respond we have closed your complaint BBB attempts to conciliate concerns through an informal and voluntary process Although we request cooperation from acompany we cannot require a company to respond or offer a specific adjustment Your complaint though will be a part of the business s BBB review and rating for the next three years Should thecompany reconsider your concern we will be certain to notify you Did you know You can search for businesses you who meet and agree to uphold our Standards of Trust by visiting ouraccredited business directory at necal bbb org Our reviews include background information on the business somehave customer reviews pictures and other helpful information so that you can make an informed decision Sincerely BBB serving Northeast CaliforniaApparently the ownership of this company doesn t really care about the customers Not one owner has contacted me to resolve this I simply want my money back so that I can move on

Three Trojan Horse Publishing Companies

I left a good review for this company until this happened I started with OnlineBookWriters com on Thursday April 22 2021 10 53 AM From that date till today this company slowly changed to CreativeWritingHub com still under Onlinebookwriters com and maintained my website https www Bookmarks store a website that they Onlinsbookwriters com built for me and Creative Writing Hub also continued to update and continued to accept paid invoices for while still being owed Copyrights Library of Congress certificates and three Audiobooks I NEVER received a long and grueling two and a half years Recently through the Portal Project Camp where all our information was exchanged about publishing and my website http www Bookmarks store I started to see the name of Ryan Chase corresponding to me through Creative Writing Hub he was listed in the mentions in Project Camp Portal and continued to use Joy Harpers Phone number an ex-employee of Creative Writing Hub Then Ryan Chase metamorphosed into ryan chase amazonpublishingexpert and tells me that Creative Writing Hub is no longer available but his company amazonpublishingexpert com will take over the care for my website www Bookmarks constantly telling me my website which I paid Online Book Writers and Creative Writing Hub for was safe adding you can trust Ryan Chase Long story short this Trojan Horse Ryan Chase showed himself and my website is now illegally closed with an Error43 And being held hostage for 15 000 Creative Writing Hub which was Onlinebookwriters com gave Amazonpublishingexpert com my USERNAME and Password to my website which Creative Writing Hub secured for me and Amazonpublishingexpert com entered my website without me knowing and told me to give them 15 000 and they will make it LIVE again Below is an Email from Ryan Chase ryan chase amazonpublishingexpertHi James Good to hear from you We received an update from our technical team and they removed your books from your siteAnd maybe within a few hours they will close your site end of text If indeed there was an issue with my site http www Bookmarks store which was running for three years with no problems until I met Ryan Chase amazonpublishingexpert why wouldn t Ryan Chase bring it to my attention The funny thing is I did not ask Ryan Chase to Enter my website but he had the information from Creative Writing Hub he used my ADMIN USERNAME and PASSWORD he entered my website and seen me as an easy mark for 15 000 nothing less than walking into my house because he knew the key was under the door mat and robbing me Obviously Amazonpublishingexpert com used the Amazon name to lure me in they have all of my information from Project Camp Creative Writing Hub Portal where Ryan Chase amazonexpert was listed as a Mention for Creative Writing Hub and now a website that Online Book Writers and Creative Writing Hub built for me and cost me over 20 000 for the most secure website has been taken down due to a false trust in ryan chase amazonpublishingexperthttps amazonpublishingexpertI have ALL invoices Chats Texts Emails and audio recordings from Online Book Writers Creative Writing Hub and Amazon Publishing Expert my website was partnered with the Navy Seal Foundation for donations how American of Ryan Chase to shut it down

I never leave bad reviews Today that changes

Let me begin this by saying I m not that person that woman who leaves terrible Yelp reviews because her waiter forgot a salad fork or rates her Uber driver one star because they took a wrong turn Simply-I paid this company money to line edit my book and they returned a grammatically worse book to me Things like names of herbs were suddenly capitalized usages of aunt and uncle were suddenly incorrect I found a sentence with TWO semicolons when I hadn t had one in the first place There were nonsensical changes and incorrect edits that were made throughout the book like these examples Original She made some kind of a tea that smelled like licorice and tasted like bitter socks that was supposed to clear my mind Their Edit She made some kind of tea that smelled like Licorice and tasted like bitter socks that were supposed to clear my mind Original She was good in a way a bitter tonic was good healing even when uncomfortable Their Edit She was good in a way A bitter tonic was good healing even when uncomfortable They had the audacity to say that I approved their changes and couldn t give me a refund because I glanced at chapters as they sent them over didn t see any major changes and asked them to send over the rest Would your mechanic take a look at your car say that it s fixed then tell you you should have known better when your engine wasn t calibrated correctly No because that s what you re paying for their expertise for To find the extent of their mistakes I had to spend over fifteen hours re-editing my own manuscript and found countless mistakes I did not receive what I paid for a edited book with correct punctuation and grammar I did not receive what their services promised by any stretch of the imagination I politely asked to speak with someone to return my money citing these countless mistakes They gave me the run around for weeks and eventually just didn t call after they said they would I told them that I would be getting my credit card company involved and leaving this review if they didn t return my payment They still haven t returned my money and my credit card company is investigating All of this and they wouldn t just return my 540 for a job terribly done with all the evidence in the world to support my case If you re looking for a company that truly cares about your manuscript and will complete their services correctly as listed look ANYWHERE else Trust me

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY I signed a contract with Online Book Writers 13 months ago They promised many deliverables including 700 return on investment within 3 months After 13 months I have yet to see any sales resulting from my contract with Online Book Writers I did NOT get a functioning website I paid for an audiobook and received back only 11 of the 22 chapters I chose an audio book artist but the book was recorded by another who butchered the book This is unfortunately a mute point since the book was never finished so it is completely unusable I paid for social media marketing and posting to Instagram but they didn t deem it necessary to actually read the book so I had to develop all the content for them to post In the contract it stated radio and print media promotion - NOTHING was done Since they didn t read the book I was tasked with writing my own book promotion article and had to give up as I am not trained in marketing They don t answer messages for weeks at a time The project manager I originally had quit and took his entire team with him so I thought in all fairness to give the company another chance But the second project manager also didn t deliver on the terms of the contract I decided to cut my losses and asked them to put whatever remaining money was in my account into Instagram And then the project manager went completely silent I haven t heard from them in weeks despite my efforts I was completely and totally scammed by this company For 5 000 USD I received a logo and a promo video

This company is a total scam

This company is a total scam I got conned into paying 1 600 00 and now I can t get in touch with them No one answers calls I ve left text messages phone messages and I even sent them an email It seems as if they are totally avoiding me I have no recourse now but potential clients just be warned

How in the world is this company still

How in the world is this company still open They prey on and rob Senior Citizens blind change names daily Check their reviews Online Book Writers became Creative Writing Hub became Amazon Publishing Experts Online Book Writers and Creative Writing Hub built and hosted me a website http www bookmarks dot store for over 20 000 and Amazon Publishing Experts shut my website down within 24hrs Of contact I paid for lifetime service and received 21 2 years of service Hosting Security - SSLIntegrationPremium custom domain Pack 3 Lifeime VPS hosting Lifetime domain with CPanel 2 professional emails Web security TLSCertificate advance type security COST 6520This was only one of many paid invoices The company that built and hosted my website turned it over to Ryan Chase Amazon Publishing Experts and shut it down within 24hrs Of me knowing him as he asked for 15 000 to bring the website back up Nice way to treat a customer a Senior Citizen Ryan Chase and his Amazon Publishing Experts Team shut down my website they were given the ADMIN USERNAME and PASSWORD to MY website from the website Host Creative Writing Hub and allowed them without my permission or knowledge to shut down my website of 21 2 years and money I really did not have to spend being on Social Security The 3 are thieves preying on Senior Citizens Http www bookmarks dot store is NO MORE

Failed to refund as promised

I contracted with Online Book Writers to help market my newly released book The copy they wrote was not up to my standards and they did claim to rewrite with better writers Fail The copy read like written by writers for whom English is a second language or sixth graders After several failed attempts they agreed to refund my 2 999 initial payment I have had several conversations with them and they said they would have their financial people handle the refund I have not received the money I won t call them a scam yet but if I don t get the refund this will change Peter Nesbitt

A monetary refund for services NOT rendered

Hello this review is in reply to Online Book Writers reaching out to me 9 months later about my review on them listed below is their response and my response to them Date of experience October 13 2023Online Book Writers reply August 19 2024My reply 8 20 2024Reply from Online Book WritersA day ago 8 19 2024Dear Jim Reiller We re sorry for any trouble you may have had and would like to address your concerns We have been trying to reach out to you through email and the contact number we have on file However we have not been able to establish contact As resolving the issue is our priority we would like to ask you to reach out to our senior project manager at 650 414 3241 as soon as you can Our team is dedicated to providing excellent customer service and we are committed to finding a solution that meets your needs We value your feedback and would like to work with you to resolve the matter to your satisfaction Once again we apologize for any inconvenience caused and look forward to hearing from you soon RegardsTeam Online Book WritersThis is my reply 8 20 2024Thank you for reaching out 9 months later The reason I have not answered your recent calls is I am sure that my phone has blocked your number due to it not recognizing your Caller ID This is one of the reasons it is so hard dealing with an Online company such as yours it is very impersonal you do not know who you are talking or texting to this is the reason I think we should keep our conversation to Trustpilot To keep this as short as possible you received thousands of dollars from me for publishing services you DID NOT render You also received thousands of dollars from me to build and secure a website which was built live and then illegally removed and shut down by you I have all transactions portal threads and chats all documented So to answer your question We value your feedback and would like to work with you to resolve the matter to your satisfaction I think it is logical that I would not let your company near any of my books present or future I also think it is logical that I would not let you near my new website so there is only one option a monetary refund on all services removed and or not rendered Please use this site for your answer and Thanks again for reaching out Jim 8 20 2024