


Based on authentic user experiences
Corinna Stark
6730 reviews
N/A
8 months ago
I ordered in November 24th
I ordered in November 24th One of the oodies that I ordered wasnt in stock until November 28th so it was supposed to get shipped by November 28th At the beginning of December i got an email telling me that there would be a delay since one of the oodies was a birthday present that i would have needed by December 11th i kindly ask them to send me another one with the same price that was listed as available on their website Never got a reply yesterday i tried to contact them again via Facebook kindly asking them about my order I received an email telling me that they canceled my order upon my request And they blocked me from Facebook messanger I m stunned by this behavior as i ordered oodies in the past and never had any problems Worst customer service ever
Nick
6730 reviews
N/A
8 months ago
100 scammers
Disgusting 100 scam Payed for my goods and cannot get hold of anybody to find out what s happening No chance of a refund either by the looks of things Do not go near them
Ann Williams
6730 reviews
N/A
8 months ago
Customer service is shocking
Customer service is shocking my oodie did not arrive waited ages for them to say that Royal Mail did not receive it They asked me to choose another one the same price as mine had sold ou now ignoring my emails Absolutely disgusting I ordered two separately on the same day received the other one the day after
Dengmamm
6730 reviews
N/A
8 months ago
Never Again
I ve been waiting for my orders foe 3 months now CUSTOMERS SERVICE ALMOST NOT AVAILABLE if then by mail You might an answer in 14 days Never again
Timothy Clive Bennett
6730 reviews
N/A
8 months ago
This site is a SCAM
This site is a SCAM they take orders then do not send items They do not provide updates to your order on their site or reply to emails the only way to contact them I ve had to make a claim via my credit card company Xmas ruined by this disgusting company
AS
6730 reviews
N/A
8 months ago
Faulty garment Still waiting for replacement
Ordered my Oodie It arrived quickly However it was faulty Contacted customer service and they sent me a postage paid sticker to return it So far so good Since then nothing Getting the run around from customer service and I m not happy They promised me a replacement fast Where is it Update - I finally got my replacement and am pleased with it Just a pity about slow customer service and tracking that doesn t work
Laura Robinson
6730 reviews
N/A
8 months ago
Shocking customer service
Sent me the wrong order worth less than what I paid Have emailed multiple times since 30 11 to try to get the right thing and cannot get a response Social media tells me they ve nothing to do with customer orders so they re useless too Not amused at all I expected better
Lucie
6730 reviews
N/A
8 months ago
They ruined my christmas gifts
I ordered by the end of November one piece was to be stocked in December that was ok Then they emailed me it will be shipped December 19 today they pushed to 2nd of January There go my Christimas presents Thanks and never more They could send the remaining pieces but no no reply on email no compensation offered I dont have the courage to cancel my order because od terrible experiences by other people of getting money back Terrible experience I Hope the sleep tees will be worth it at east
Timothy Clive Bennett
6730 reviews
N/A
8 months ago
This is a SCAM Avoid
This is a scam my order details have disappeared from the now in German website No response from customer service so starting to make a claim via my credit card company Very sad as this was a large order for Xmas Last Xmas was a completely different experience with a very fast response from customer service via chat and very happy with the products
Anne
6730 reviews
N/A
8 months ago
Scam I guess
Ordered on 23rd November I am still waiting Contacted customer service on the 5th Dec still no answer to my query Got an email on 11th Dec to say item was shipped Checked the tracking number they haven t even recieved it to this date So disappointed these are presents and we re bought a month before Christmas Absolutely awful