Openingminds Reviews

I have ordered school books online

I have ordered school books online all books where available and all have been in my basked I paid of course for them all and I got the message that I should get them in 1-2 days max three days I have been waiting for three days and I decide to call them they said that the missing one book and they don t know when this book will be available and all order is waiting for that book and that was 31st Aug I ask them to send me rest of the books on Friday or Saturday Because My son needs them for Monday but they said they don t have courier at the moment and they will call me back with an update very soon this of course never happens Better keep away

DISGRACEFUL

If there was an option for no stars that is what I would be choosing I ordered Politics and Society exam papers from this godforsaken website over a MONTH ago and I have received not a single update or email as to where they might be These exam papers are completely sold out now and cannot be bought anymore As a 6th year student I m sure you can all imagine my stress I ordered these papers at the start of September and it is now October Opening Minds is a distrusting useless unhelpful and treacherous company Take your money elsewhere unless you wish to be robbed

Felt totally shafted shopping here

Felt totally shafted after buying some music material in their Stillorgan shop today Bought 1 A 6-page booklet of Bohemian Rhapsody music sheets for a staggering 10 - the back of the booklet indicated an original price of just 3 99 2 Bach Cantata 78 17 but only 14 online 3 Romeo Juliet Overture 14 50 but 13 50 online Buy with your eyes wide open when shopping here or else get your Vaseline ready

3 weeks and incomplete set sent

Order for school books made on August 16 Silence until August 20 when they inform that order cannot be posted as one book is missing They never indicate on their website if the books are actually available at their warehouse or not On August 22 order was sent and received on August 24 with one wrong book wrong year As a result my child needs to photocopy classmates school book until today September 5 The latest I heard from them after more than one week of waiting that they are checking if it was their warehouse issue And if it was then they would send me the book that was mixed up No timeline given no excuses Will never order from them again Irish business at its worst

Excellent service especially during the

Excellent service especially during the busy summer period Definitely recommend

Great Customer Service in Ballinteer Shop

Went out of their way to source a book for me So pleasant to deal with even under pressure during their busy times

Excellent Customer Service a pleassure to deal with

Excellent company and excellent customer service I recently purchased some exam papers from this site and received such immense service I felt I just had to write a review First off I accidentally put the incorrect shipping address in it was pre-populated from a previous order I emailed straight away to get the address changed which was followed very promptly by an email from Mary to say that they were still trying to source the papers from suppliers but would change the delivery date no problem Another email followed the same day to say that the exam papers in questions were completely sold out everywhere and due to the time of year would not be re-published Mary did however offer an alternative to what I had ordered or of course an immediate refund Before I had time to read and reply to her email about 5pm the same day Mary emailed again to firstly apologise for all the emails that day but to inform me she had eventually tracked down a copy of the papers and was dispatching them immediately What a lovely lady who went above and beyond what other companies would just leave at It s out of stock and now out of print Thank you so much Mary I order schoolbooks online every year and after the service I received from openingminds ie I know it s a service I can trust and will use over and over in the future

Bereavement

I was struggling with recent bereavement and another family members funeral today I was greeted by a friendly group of people at West Country water park I might have stayed in a bit long as got cold but felt really cared for and felt the best ever when warm First time at open minds group Thank you