Openlane Reviews

Always problems with vehicles and no

Always problems with vehicles and no compensation When at fault like times with auctions with target price reached and no purchase they just excuse themselves and give you a cold shoulder

Dear All

Dear AllI want to inform you that I am very upset about Openlane I bot one car 45 day n the past and until now they dident give to me the Pickup authorization They say that have some problem with documents but my question is that I payd the money and I dont have the car Openlane answer is that they dont cancel this deal My question how long I must wait for the car is normal this I dont think I will contact one lawyer and to start do do something I want to share this bad experience with evribody to dont do this mistake like me I sugest to you to pay on thousand euro more and to buy the car to mobile de or another site and n two day the car is ready

They created an account for me

They created an account for meI did not visited or created any account on openlane and they created one using my business public data and sent me an email just to get me to enter their website

WORST EVER

274 5 000In no way do I recommend this auction site We bought a 25 000 Euro car that came with damaged rims damage not mention in the wehicle description the documents still haven t arrived after a month countless phone calls to them with zero results An absolute joke I give one star because I can t give zero as it deserves

Please avoid this company Openlane in a

Please avoid this company Openlane in a wide circle They sell vehicles that were significantly damaged and do not report it they cheat customers and the delivery is always much longer than the promised time Customer support is extremely rude and does not know how to solve the problem There is one employee named Predrag who is particularly rude and unfriendly

Why would anyone do business with this Auction

Why would anyone do business with this auction is beyond me I have been in the auto business over 40 years and this place is worst then the most crooked dealer I have ever dealt with ZERO integrity no morals liars cheats and ZERO customer service Vehicles are falsely represented and once you buy them you are literally SCREWED If you are a small dealer this auction will put you OUT OF BUSINESS

Want problems Buy from Openlane B V

I m buying cars from them time to time shit place with cars that are smashed or with engine problems avoid at any costs Thier Claim department is usless all problems after purchase is your problems Avoid at any cost

Avoid at all cost

Avoid at all cost Worst services ever Worst website

Selling stolen cars

I bought a car in November 2023 They didn t provide all documents During transportation car was arrested by Polish police In Jine 2024 I was informed by Polish police that car is stolen and VIN was changed For my claim OPENLANE told that previous owner denied OPENLANE s claim ofcourse denied as car is stollen Now OPENLANE told me to address this issue to the courts of Leuven in Belgium Really You sold me stollen car it took a year to gain all details from police and now I need to raise claim to courts of Leuven in Belgium You re kidding me I need my money back Stay away I m a final car recipient my dealer doesn t support ID s for reference Claim ID 62501Auction ID 7444072