Ophelos Reviews

Octopus

Big thanks to Holly who was a great help in solving my problem the outcome was very pleasing and a relief for me 10 10 for customer service and I would definitely recommend further

Excellent service

Excellent service Ailsa was so understanding to my situation Thank you

Change a plan

Spoke with Bethany on the live chat she was professional and so helpful We sorted a change within minutes really satisfied

Caring and understanding Emily was

Caring and understanding Emily was wonderful Giving peace of mind to my situation How peasant it is to talk to someone who wants to help you with out confusing you

Paying off energy debt

I have been paying off an energy debt from my old supplier The amount comes off each month They have a super support service if you can t manage a payment My energy debt is nearly paid I must say I have top praise for this company

Polite at every stage worked to find a

Polite at every stage worked to find a solution to on going problems understood that not everyone is polite when confronted with a problem

Such an understanding company who

Such an understanding company who realises that sometimes things come up that can affect your payments but they work with you not against you

Great platform

Great platform easy to use and had suitable plans for each situation Budget form was easy to complete and understandable Didn t feel threatened or worried in any way