


IT Support Services in London Optima Since 2001
Based on authentic user experiences
A jugnarain
6732 reviews
N/A
4 months ago
Excellent service as always
Very efficient and polite Solved the problem and ordered the parts Computer was fixed with minimum fuss Good communication
Lisa
6732 reviews
N/A
4 months ago
Superb service
Very pleased to have their support Easy to get through for initial problem solving and got engineer appointment quickly He was polite efficient and very helpful Highly recommend
AB
6732 reviews
N/A
4 months ago
Krish was really helpful when I had a
Superb service I couldn t be happier with the the service provided and the outcome of the issue Highly recommend
Sue Scott
6732 reviews
N/A
4 months ago
I was very satisfied with the prompt
Krish was really helpful when I had a memory space issue with my MacBook he explained what he could do what he couldn t do and the timescales Overall great service and I felt value for money
Angela White
6732 reviews
N/A
4 months ago
Outstanding service
I was very satisfied with the prompt efficient and courteous service
Richard Goodman
6732 reviews
N/A
4 months ago
Very professional helpful company
Outstanding service Nick helped resolve my dad s issue quickly cost effective and with excellent communication
Consumer
6732 reviews
N/A
4 months ago
Optima were excellent in helping me
Optima were excellent in helping me with my iMac I called and spoke to Krish and without me even saying what the issue was he knew what the problem was he explained everything to me and gave me a quote He answered all of my questions calmly and patiently I am not very technical at all and within a week I had my computer back with a new hard drive upgraded operating system and minus a stack of viruses that were there too The amount of relief you get when you know that someone knows exactly what they are doing understands your concerns and that your whole business depends on the outcome of this is immense I never write reviews but I know that I found Optima on the basis of other people s reviews and filled with anxiety about my own iMac - I do hope this will help someone else in a similar position to the one I was in I will recommend Optima to anyone I know Thank you so much again to all the team
P Moran
6732 reviews
N/A
4 months ago
The Best
I have asked for help on several occasions having just got a new laptop and Windows 11 so I was in dire need The lovely friendly staff were happy to help me even when the office was closed and was I glad about that Lots of wrinkles needing sorting out The staff are very experienced but somehow managed to not make you feel stupid and talk in terms you understand without being patronising Great support Thanks guys
Caroline
6732 reviews
N/A
4 months ago
Great service from our local computer shop
Always a very professional service from our local computer shop They sorted out my email problem and dealt with everything quickly and efficiently
JohnC
6732 reviews
N/A
4 months ago
My laptop died on Christmas Day
My laptop died on Christmas Day Unfortunately Optima were obviously closed over the holiday so i sent an email warning them of the problem to which they responded over the break First day back they looked at the machine and gave me an approx cost of the repair and also a new machine and i went for the later It arrived virtually the next day and transfer of info from the broken machine etc was dealt with very efficiently Minor problems glitches were dealt with remotely very responsively