


Optimum Nutrition UK | Homepage UK
Based on authentic user experiences
chaitanya jariwala
6737 reviews
N/A
1 year ago
amazing product
Nice The products are one of the best Very good for sports Thanks
Alva Lang
6737 reviews
N/A
1 year ago
I also should have checked reviews
I also should have checked reviews before ordering but I have always been a big supporter of optimum nutrition so feel incredibly disappointed in the experience so won t be any longer Ordered on the 31st and still haven t got my order 12 days later When I reached out Jordan kindly sent me to a link that s just saying there s no estimated time for a delivery and when I asked for a refund he just said to refuse the order once delivered and then wait another 30 days for a refund even though I have no idea of when this will be I even asked twice if there s anything that can be done by the team and I was just referred back to the link with no estimated delivery time Terrible customer service and really disappointing as I have been a longstanding repeat customer and strong advocate of the brand I for sure won t be any longer ESN - a competitor has managed to drop me my order in the space of 3 days of going back and fourth with Optimum Nutrition
Alicja
6737 reviews
N/A
1 year ago
I m giving 1 star as you cooperate on
I m giving 1 star as you cooperate on Amazon with the fitness scammer Patryk Baranski who scamms and cheats people on diet plans You can do more research about him just google Patryk2703 Trustpilot reviews
Mark
6737 reviews
N/A
1 year ago
Serious mass not the same
I used to take the serious mass formula a few years ago and used it for years when bulking It was a really good tasting shake now I have tried it again a couple years later they have completely changed the flavours not the same as it used to be Unless they go back to how it use to taste I wont use this product again Not too sure why they changed it it was a tasty product before especially the strawberry one now it tastes so bad
Mo Bakhtiari
6737 reviews
N/A
1 year ago
Terrible customer service
They marked my item as delivered even though I didn t receive it I contacted customer service and they confirmed that the parcel in the photo taken by Royal Mail didn t belong to them but they haven t resolve the situation after a few days very disappointed poor customer service never buy again
James Murphy
6737 reviews
N/A
1 year ago
Avoid like the plague
Avoid Surprised a leading brand like this could be so shoddy I ve never had to raise a credit card dispute before but they simply ignore emails and tweets for non-delivery They also use Evri which means there s more than a chance your order won t turn up Terrible experience all round
tahir munawar
6737 reviews
N/A
1 year ago
A truly awful outfit
A truly awful outfit 3 weeks after placing my order still not had my refund or delivery of the product Chased the matter on several occasions always seem to reach the same customer call handler - who will regularly hang up the phone and unable to resolve the issue Avoid this company at all costs I would pay more for a product with one of the competitors just to avoid this cowboy service emailed and called on more occasions than I care to remember Please don t mislead people into thinking you are good at customer service
Guy Medina
6737 reviews
N/A
1 year ago
Misleading website
Misleading website Homepage banner is offering the strength and size bulk for 79 99 but when attempting to make a purchase price jumps to 95 20 I was really close to placing an order without noticing the price difference and probably plenty of other customers too Some might have ordered and paid over 15 extra without knowing I contacted customer service via Facebook it s been over two weeks and I have yet to receive a response Extremely disappointing
Shawn
6737 reviews
N/A
1 year ago
Why has serious mass changed its formulas The original formula was the best
Please optimum nutrition can you go back to your original serious mass flavours They tasted so good The new formula of serious mass tastes so bad and has a really bad aftertaste to it At least if your going to change the product surely you would make it better not taste worse It used to be the best mass gainer but now sadly isn t anymore really needs improvement
Gagan Kinger
6737 reviews
N/A
1 year ago
I ordered 2 5 kg whey protein pack and
I ordered 2 5 kg whey protein pack and they delivered some muscletech brand Also when I open the package found the box already open and there was wheat floor inside the box Its been more than a week now and their customer care team in not supportive even they keep you busy by asking info videos photos but no resolution