Optimusfutures Reviews

The customer Support is outstanding

The customer Support is outstanding Everything finde

Its Jake

Its Jake sincere takes care of your needs best he can thank you

Easy

Easy to use with great customer service

Just signed up and Jake was very

Just signed up and Jake was very helpful in getting me up and running It was very smooth and easy

Dependable

The quick reply and transparency between the company and client

Best experience with a broker so far

From the initiation of my application to open a trading account with Optimus Futures I ve been both amazed and delighted by the care they take of their prospective customers Right after I completed the online form Marilyn got in touch with me and has gone in the details of my application She demonstrated a level of involvement I never experienced when I prospected other brokers in the past I really felt like I received a VIP treatment whereas I m merely just one of their hundredths of customers and probably not the most prominent After I answered some questions about my personal and professional situation a bit peculiar I must admit I ve had the pleasure to be granted with my new account details The process took one week from inception to completion because Optimus Futures want to know their customers and they ask some extra documents to support applications some accustomed to open accounts almost instantly with less caring brokers might find this somehow intrusive but I liked that since paying such attention to details is a mark of seriousness Then during the phase of the account s technical set-up Jake has been absolutely wonderful in the process of helping me choosing the most appropriate combination of data provider and third-party platform to meet my requirements Throughout our exchanges I had the feeling to be in touch with a knowledgeable fellow trader and not with a remote answering machine spitting pre-formatted answers Also both my communications with Marilyn and Jake were in the form of quasi-instant questions and answers over email never an exchange lagged or provided an out-of-scope response Icing on the cake all the fees charges and commissions are not only amongst the lowest in the market but everything is transparent and well-documented from the start For all those reasons I d have no hesitation to recommending Optimus Futures to any prospective trader in search of a truly serious partner to level up his or her business With Optimus Futures one is feeling at home from Day One Bravo and keep up the great work MF

Great support

The guys on the phone and email did a great job of getting a new person up and going

Wonderful experience from start to

Wonderful experience from start to finish Everything went smoothly and the customer account support team especially Jake was so communicative and helpful I m a happy customer