Optus Reviews

Great customer service from Ben

Great customer service from Ben at Optus in dapto very helpful and professional in picking out a new plan to help save money as well as offering continued help as I require I would greatly recommend to all

Great customer service by ANTIGONI

Great customer service by ANTIGONI - Optus Bourke St Mall MelbourneI wish to commend Antigoni of Optus Bourke Street Mall Melbourne for the superb and impeccable customer service she provided when I re-contracted She exerted the extra mile to find ways for me to save 249 by browsing and discussing with me the terms and conditions of the contract Her knowledge of the products were spot on and she was a bubbly person during the transaction She was very professional and at the same time concerned with the customer s interest and needs There were many customers that time and yet she did not serve me hurriedly I am a very happy Optus customer

Excellent Service Castletown Townsville

Happy with updated mobile Realme C3 enabling me to enter shops pubs clubs etc re Covid Having home phone iPad tablet laptop at last we bought a smart phone Also my SIM card transferred with balance

Talked with the customer representative

Talked with the customer representative on live chat on the app they are very good Love the fact that there is no need to rush on the chat like on call I can just take my time while doing something else

Excellent service

Unlike many reviews here I had an excellent experience with Optus today credit to Jamie at Pacific Fair Broadbeach Qld Transferred two Telstra phones to Optus with ease and got much more on the plans Well done Much appreciated Felicity

Optus Internet

Extremely Fast Internet This service was an absolute nightmare over the last 8 months After a great deal of messing around with resets and calls to Optus I eventually found out it was just the modem screwing me around Now it totally kicks butt

would recommend

I ve been with Optus for over 7 years I ve never had any issues with them Customer service has always been amazing Was considering switching my nbn plan as there was cheaper available and they ve price matched the cheaper option without trouble Would highly recommend

Elizabeth SA went to Optus after

Elizabeth SA went to Optus after having a bad customer service at Vodafone When I went to Optus the fellow was helpful friendly and a gentleman I left a very satisfied customer not sure of his name but his sales rep no 209 he spoke so politely I left a very Happy Customer