Orbitkey Reviews

Clever Organisation for Better Living Orbitkey Europe

orbitkey.eu
2.33
9 reviews
Poor Rating
Based on 9 user experiences

Rated 2.33 out of 5 by 9 Happy Customers

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66.7%
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A

If you don t want to wait for 2 months

If you don t want to wait for 2 months for an order and constantly chase them to make sure they send it this is not the place for you
I

I placed an order almost a month ago

I placed an order almost a month ago to date the product has not arrived yet The first time I asked for information they replied immediately reassuring me but nothing came to me now they don t even reply to emails I will definitely take legal action
M

Items lost in delivery

Items lost in delivery Have tried emailing the company multiple times - they just never reply Avoid at all costs
O

Never received items

Paid for express delivery on items and didn t receive them Contacted company 6 times over 3 days with no reply Really poor customer service and it appears I am going to have to use my bank to get the money back
O

Scam company

This company is a completely farce and needs shutting down Ordered 2x urban loop keychains 10 days later no items so contacted them The very unhelpful Cyd assured me they would arrive so I waited 3 more days and nothing He then promised to send replacements asap 7 days later only one arrived Contacted again to ask the whereabouts of the second one and they confirmed they forgot to send 2 Another replacement sent As of today 24 days after initial order I still only have one item which is incidentally falling apart and Cyd has gone very quiet The tracking on the 2nd replacement doesn t work and Cyd will not reply I will therefore be using my bank to claim back the money and referring this fraudulent company to the relevant authorities
R

no update on my product for a two week

My gf bought me this nest v2 Star wars edition It has been frozen for a week And they sent the mail for it on 7th of May despite it was made on 3rd wtf
D

Placed an order and it was taking a

Placed an order and it was taking a while to arrive I spoke with Ryan who was excellent and sorted the issue out very quickly Products are great and customer service even better
A

Finally ordered one

Finally ordered one the key organizer - shipping was fast packaging was amazing - would recommend -
M

I ve now ordered from Orbitkey three

I ve now ordered from Orbitkey three times both for in stock items and pre-orders I ve interacted with the customer service staff a few times both to report a few web errors and about compatibility of their laptop sleeves as my specific laptop was very borderline Every time I ve had good responses from the team that show they re treating your issues properly and not sticking too closely to a script and have not had any issues with the products or delivery Great quality products and the more they keep making I ll keep buying

About Orbitkey

Our products are designed to help you organize Because when life is organized it s easier and better

United States

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