Orbitonline Reviews

Bought 2 of the 4-valve manifolds

Bought 2 of the 4-valve manifolds Had to order the special swivel connector to tie the two together but once everything was put together no leaks All worked as advertised

I was impressed by the customer support

I was impressed by the customer support I received I was able to share a video and pictures of my setup and the employee was very helpful She resolved my issue in one call

Excellent service and backing of product

Although I ve had my issues with the quick connect product Orbit has always stood behind them and sent along a replacement

Generally impressed

The Orbit products we have used are nice quality and last The company stands behind their products which I feel is unusual these days It is easy to reach orbit with questions or concerns

Great customer service

Great customer service Online chat tried to troubleshoot my sprinkler timer failure When that was unsuccessful they arranged for a replacement that arrived in just a couple of days

I called regarding my sprinkler timer

I called regarding my sprinkler timer going blank They tried to help troubleshoot but could not get it working again Answered a few questions and they sent me a new one

Excellent chat service

I got two timer valves replace with no hassles using the chat feature with a representative I was not aware that these valves had a 6 year warrantee and all I was asked to provide was a picture of the dead controller and a picture of the amazon purchase

Great atenttion and service

It s just amazing the way the company takes care of us

Great Customer Service

Purchased a hose timer a couple of years ago but didn t use it last year When I connected it this year a valve seemed to stick and it didn t work properly After a brief diagnostic chat with the support folks they decided to send a new device The new device arrived within the week installed and works great This is the type of customer service that guarantees lifelong and repeat customers

Had an issue with a water timer we had

Had an issue with a water timer we had purchased a few years ago Contacted your CS dept And they sent a new one out Great CS You ve earned a customer for life