Organicbasics Reviews

Grateful

Hello sorry for my english You are very fast and you are keep informed at al times in return and order I will place and order let s see if I get the size right this time Your product is very good Despiste not mastering the language your instructions are very clear and the instructions of return too were in spanish and very clear Thanks for your patience

love organic basics

I love the organic basics products but also customer service is great I ordered items in the wrong size too small and the exchange was super easy without any problem Also a question to the customer service was answered really fast and nice

This is the bra I ve been looking for

This is the bra I ve been looking for for years The softest cotton a perfect fit and looks really lovely especially under a cami I m going to order a few more and matching knickers I ve been searching for years for underwear that was made in Europe organic fair trade and that looked beautiful Organic Basics is it

Great brand great service

I love this brand They have great quality clothes comfortable and affordable The customer service is very kind and helpful Pernille went out of the way to help me with my concerns and gave me a greater trust in the company

I ve recently started shopping at

I ve recently started shopping at Organic Basics and I couldn t be happier with my experience The clothing is made from high-quality soft and durable materials that feel amazing on the skin It s clear that a lot of thought and care goes into each piece

I highly recommend this company

I highly recommend this company Well-made comfortable organic products and amazing customer service I had to return my items several times until I found the right size and the customer service reps were wonderful about helping me to do so I will definitely be purchasing from them again

Great customer service

I ordered my first batch of underwear but received a different model than what I originally ordered Customer service was prompt to send me another pair When the second pair was also incorrect they initiated an internal audit to see what went wrong After a few weeks they came back to me with an apology and shipped the correct piece A few weeks later when I had issues with the pairs as they were falling apart in some areas again customer service promptly aided my request and provided a gift card to cover my damaged product I still use all the items I bought and enjoy it just unfortunate that it came apart so fast Hopefully the new pieces I get will last longer Great customer service though

Making an exchange

I made an exchange for a different size and it occurred in a very timely fashion