Orthodaily Reviews

Very bad quality

Very bad quality Comming from China not from the Netherlands The size was absolutly wrong I had to send it back to Canada What a big fake Never order by this doubtful company

These are the worst shoes I have ever

These are the worst shoes I have ever seen To get hit with customs charges on the return is absolutely ridiculous Edit They lied Nobody is helping anyone These aren t even shoes

Very bad company with no service

Very bad company Ordered shoes they arrived very late from China was not mentioned and now that I want to return them they don t answer my mail I need to mail in order to get a return address which is stupid in the first place Why not put this on your site But after several emails I got compensation by a good discount so I could find other shoes on the website It took a bit of time but they solved it to my satisfaction Honest to mention this aswell

DO Not Order from here if you need special shoes

This company claims they are Dutch and are based in NL with professional Dutch experts I ordered the shoes in good faith and when checking the tracking it was being sent from China The delivery took long and when I received the product there were clearly not what was expected and not based on EU size 41 both in size or width Total waste of my money The quality was sub-standard and clearly a rip off Orthdaily you should be ashamed of yourselves but I guess you don t care as long as people fall for your False advertising

Return Address in Canada- Bad Products

Returns are paid and return address is in Canada for Dutch orders It is a scam On the website the advertisement is full refund on returns Given the high shipping costs that is misleading advertisement The product is of very low quality and not orthopedic at all

Thought this was a Dutch company

Thought this was a Dutch company no indication on its website that it s not Confirmation shows it to be Chinese I attempted to cancel the order as I was afraid of extra delivery charges They are shipped from China Cancelled less than 12 hours later but they said they had been processed and no longer able to cancel but I could return to China Will cost me more than the shoes But don t worry that s no problem nothing has arrived consigned myself to losing the money This company should not be allowed to continue to operate the way they do within NL

Horrible experience

Horrible experience The worst website I ever saw Do not buy anything there They are drop shipping everything from China without any idea of the quality and it s so bad that it s just a shame If you do a return be aware that it will be on your own expense and that it has to be sent back to Canada it costs me 21 euros They should just stop their business they have no idea what they are doing and what a proper customer experience means

I placed an order on July 23rd and got

I placed an order on July 23rd and got a confirmation and tracking info immediately but the carrier website shows no progress since then When trying to find more info about my order on their website it s says order and tracking show to result Also I used their online form to contact customer service and I received no support or any response since then I should have checked the reliability of this website before ordering That would have prevented me to waste money and time

Orthodaily do not lie

Orthodaily this is unacceptable I sent an email asking how to return the shoes I ordered but instead I received a notification stating that delivery couldn t be completed For Email Admins No connection could be established because the target computer actively refused the request This often happens when attempting to connect to a service on a remote host that is not currently active or has no server application running Your phone number isn t working and neither is your email Meanwhile the address for your business in Amsterdam under Bright Careers seems more focused on responding to negative reviews than on actually assisting customers like me It feels like you re just covering up the reality that we ve been scammed