


Based on authentic user experiences
Dee Scatchard
6734 reviews
N/A
7 months ago
Scammers
Carful getting shoes from this website The refund is a joke purchased 5 5 uk size size 39 arrived The shoes way too small does not even fit someone who wears size 4 Customer service was quick to reply Dear customer We apologize for any inconvenience and thank you for your understanding To make up for the unpleasant experience we are willing to offer you a refund of 15 of the product price without the need to return the product In addition we also offer you a coupon for your future purchase Please note that coupons can only be used before completing a new order Please let us know if you would like to accept this offer Thank you for your patience and cooperation We look forward to your reply Sincerely
Mrs Margaret Hill
6734 reviews
N/A
7 months ago
Ordered shoes
I ordered some sandals and wish I d checked reviews first The sandals they sent were a completely different style to the ones I ordered and a different colour I thought I was ordering from a UK company but when I contacted them to return the sandals was told to return them to China at my expense and their experience was that most returns got lost and never arrived despite the tracking They are out and out scammers and criminals avoid at all costs
Mr Bracegirdle
6734 reviews
N/A
7 months ago
DO NOT ORDER FROM HERE
Ordered shoes When they arrived really poor quality Requested information to return but advised not possible as they don t send labels and return was to China and would cost too much Do not order from this company Poor quality cheap shoes with no return available Put in bin
Kirsty Tomlinson
6734 reviews
N/A
7 months ago
Scam
DO NOT ORDER FROM HEREtotal scam sent the WRONG shoes have tried to return but they say the return costs are on me which will be very expensive to china they have offered 10 refund instead total joke do not order wish I would have checked on here before ordering
Debbie
6734 reviews
N/A
7 months ago
DON T BUY FROM THIS SO CALLED COMPANY
Scam Website address implied company is based in the UK It isn t Waited weeks for my snow shoes which were advertised with 100 refund guarantee When they arrived but didn t fit they said they can offer a 15 refund and I can keep the shoes even though I don t want them as they don t fit Waited a week and still no refund at all Wrong that these companies get away with this
Paula McSorley
6734 reviews
N/A
7 months ago
Don t order from this company
I ordered ankle fur lined boots which were supposed to be wide fit but very uncomfortable I need to return them and have emailed twice over the last few days about returning them but I have had no response and reading other reviews I don t think I have a hope of getting a return label or a refund
KEVIN PERRY
6734 reviews
N/A
7 months ago
Sent shoes wrong size
Sent shoes wrong size Demanded 20 to send back to Paris then said full refund and let me keep them Useless to me as much too small No refund has ever appeared Every few months someone emails to say they have problems with their bank accounts Promises refund in a few weeks Never appears Basically they are scammers Everything comes from China
Susan Bussey
6734 reviews
N/A
7 months ago
DO NOT BUY FROM THIS VERY DODGY CHINESE FIRM
Oh how I sorely wish I d read these reviews before I absolutely wasted my money and time They sent the wrong size offered 15 then 20 refund But what do I need with a pair of too big shoes Cannot return they won t pay postage utter utter Chinese rip off I m another who thought they were buying from a UK firm Absolutely not It s Chinese and they are close to being criminal as they are not abiding by the UK laws They made the mistake with sending the wrong size shoes yet I am left paying the price of buying from them in the first place
Dr WT Pasternak
6734 reviews
N/A
7 months ago
Yes very poor
Yes very poor They sent the wrong shoes and can t find a way of sending them back
Agnes
6734 reviews
N/A
7 months ago
Twice I have ordered orthopedic shoe s
Twice I have ordered orthopedic shoe s from different places and I cannot walk in either pair This company pretends to be based in the UK but they are from China Pay by credit card and claim your money back through the card company M S are particularly good at dealing with Chinese fraudsters Prove through email correspondence that they will not honour the refund guarantee and the credit card company are equally liable M S credit card refund immediately and take the money from the cash they hold for the company If they find your claim is inaccurate they have 60 days to take the money back from your card The more people use this law the quicker these fraudulent companies will go out of business