Orthoture Reviews

11 28 24 ordered- 2 3 25 still no shoes

11 28 24 ordered one pair of shoes One MONTH later I went to their customer service online and emailed a request for a tracking number and where is my order A week later I got a very generic response requesting my shipping information again stating that my order was returned for unknown reasons lies I think Now over TWO months later I still have not received my order of one pair of shoes I believe this company is a fraud and should be pulled off-line and put out of business Good Grief What a crock

The shoes arrived after the stated

The shoes arrived after the stated arrival period They were so small my foot a woman s size 7 would not begin to fit in them - much less comfortably After 3 contacts to them via email I have still had no response I will never recommend Orthoture or do business with them again There is no customer service and I feel a fool for trusting them If I could give them less than 1 star I would

Chinese junk and rip-off

This company is nothing but a Chinese rip-off I ordered a pair of shoes from them being assured that I could return them First they were way too big Good luck at trying to return them You have to send them an email there is no straight forward way After they ignored the first email I sent a second one I did get a response that was not very intelligible where they asked me to take and send pictures to verify What verify that they do not fit really I just threw the junk in a box for charity and marked it up to my own stupidity for buying from a junk chinese company

Fraud

This is complete and total false advertisement These shoes are not comfortable at all and actually have a hard plastic sole and no arch support They should not even be able to sell these shoes it s a total scam and yes the shoe size is incorrect and to big but what s even worse is the customer service They are unwilling to do anything for you as far as an exchange or refund however they will offer you 20 to keep them and give them to someone else Lol what a deceiving joke and awful experience Should be against the law to sell these in America Don t buy them

Same experience as others who have provided reviews

I m in the same boat as the other reviews on this site regarding Orthoture I received the shoes but they were too small even tho I ordered the size I normally wear I contacted their customer service email to ask to return the shoes and process a refund I was asked to send photos of product why when their records should reflect what I ordered received the two options discussed in another negative review listed on Trustpilot but no return address and no refund This company is in China and as other experiences I ve had with companies from China America needs to cease allowing them to do business here This is a SCAM

Don t waste your money with this company

Don t waste your money here you will not be satisfied with your purchase and they will never take a return or make a refund This seems to be a fake company altogether using several different names and advertising shoes that promote health but are actually just cheaply made unwearable crap

I need to return the loafers that I

I need to return the loafers that I bought But no one will answer my inquiries There was no return address on the package I ordered from Orthoture com online Unlike the photo the shoes have no support fit poorly and have an overpowering toxic smell from the rubber sole

They sent me the wrong size shoes and

They sent me the wrong size shoes and refused to take it back They blamed it on me that I ordered the wrong size I showed them the receipt stated clearly that the shoes I ordered is US 8 5 or EUR 41 They sent me shoes size EUR 43 or US 10 They said I should pass it on to someone else So many nonsense and ridiculous excuses that they should not be in business