Oseyo Reviews

Bad experience for visiting this Korean supermarket

Today I visited the Korean supermarket at the Manchester Arndale Centre and was disappointed with my experience I drove over an hour because my mother had seen a 2 5kg bag of Korean noodles advertised for 6 59 However when I got to the checkout the price scanned at 9 15 When I showed the staff a photo of the advertised price they told me that the tag was incorrect and that I would have to pay the higher price if I wanted to buy the product The situation was eventually escalated to a manager who initially insisted on the higher price despite the mislabeling It wasn t until further discussion that they admitted the discount tag was left up by mistake While I understand that errors happen most supermarkets would honor the displayed price in such situations The lack of accountability here was disappointing especially considering the time and effort I spent to make the trip To make matters worse one of the staff members was particularly rude during our interaction As a long-time supermarket customer I have never been treated this way before I hope that the management can improve both the accuracy of pricing and the professionalism of their customer service This experience has left a very negative impression and I will think twice before returning