Osograndeknives Reviews

Do not order

Ordered it a month ago I have been calling constantly for the past few weeks to see where my knife is Out of those calls 1 person picked up just to hang the phone up Shell company

Never buy anything from them

Never buy anything from them zero communication they have ignored four emails so far and two calls go to voice mail randomly when you are waiting on hold They don t have a stock on the items listing pages so you will end up waiting for an item that will never come even after you get the OsoGrandeKnives com Order Confirmation email Just shop around more for a different seller horrible service

Scam artist

Ordered a knife in July They listed they were moving for several months apologizing for shipment delays ok it is corona season-maybe I ll wait it out Never once responded to emails and they never answer the phone-it goes immediately to voicemail stating it s outside business hours no matter when you call Do not buy from them-I am contacting BBB Positive reviews are to bait you in

Got ripped off so i decided to back

Got ripped off so i decided to back trace the company They are not in cali nor indianna nor idaho they are in fact tactical traps oso knives the coble company of ca bear claw trading post the guy who is ripping you off is a bill c munson has over 30 corporations filed all are shell businesses They dont do anything but take your money Current address is in elk city idaho He is a 68 year old con man

Terrible customer service

Terrible customer service Ordered a Naval Officer sword upon completion of a school due to great price A month later I had to call to ask the status to which I am told that the company never charged my card since the saber was discontinued No notification from them via email no explanation whatsoever Garbage company

Doesn t seem like a legit company

Doesn t seem like a legit company I placed my order and received a confirmation via e-mail Then no notification of the shipment ever came in I tried calling and sending e-mails to the sales and customer service but received no response

Ordered a knife early July and they

Ordered a knife early July and they still haven t processed the order and now their web site says they are relocating and will not answer emails or ship anything until 07 SEPT Do not order from these folks I ordered the same knife from Amazon and it showed up two days later for a cheaper price and free shipping

Sent my o23 No 2022rder and received a

Sent my order and received a confirmation e-mail Haven t received order and left 6 Voicemails Nothing I believe they have stolen my money and would warn others not to trust them

Bad customer relations

My Bank made a mistake and cancelled a purchase due to our card being hacked The initial contact from Oso Grande stated that my wife and I stole from them and they couldn t understand why we would steal a knife from hard working people like themselves I called them and paid for the knife The sales manager stated they they were frustrated because criminals steal from them all the time and was not even remotely interested in hearing my complaint on the content of the email written by his employee Would recommend never doing business with them They do not know how to build good customer relations and care not to learn

OsoGrandeKnives didn t make the cut

I ordered a knife as a present for someone and paid extra for expedited shipping I never got an email that it was shipped I called the company EVERY DAY for 4 consecutive days left a voicemail message and sent a message through their website I never talked to a human being and my messages were never answered Now almost an entire month later I got an email that the knife has been shipped and my card was charged Expedited shipping does not mean 27 DAYS LATER I DO NOT HAVE ANY USE FOR THIS KNIFE NOW I would like to return it but am not paying minimum 20 restocking fees and return shipping for their horrific negligence That s assuming I even end up receiving it