Otterbox Reviews

Terrible service

Received my product and failed to charge and did not work with my device s Got and email to say that I am to send my details and have to wait for a replacement

Otterbox did not protect my iPhone 15 pro - Dont bother buying

Otterbox did not protect my iphone 15 pro The iPhone is almost new and i dropped it in dunnes stores and the glass back smashed inside the otterbox The otterbox case itself is fine which is pointless Wont be buying again

Horribble customer service

I made a mistake ordering a case that in the pictures looked like it had a front cover when it arrived i notice it did not pictures where a bit unclear i proceed to ask for a return form so I can get the right one so after a day I get the label with instructions how to send it back which I proceed to do on a register mail more than a month has passed customer service stopped answering me when the tracking number is used it says that package was not delivered to them because no one was there then that it was refused with no reason At this point case seems to be missing refund will never be credited and my chances of ordering anything from them in the future are slim to none So not only I got to spend money on a case that I do not have anymore because I send it to them with the information they provided but I also spend more on the shipping back so even if i got it back now it would not make any sense to send it again Dreadful experience all around something I have never happened to me with any other company pity since their products seem to be good quality at least they where when it was Lifeproof

Wish I had read the reviews before

Wish I had read the reviews before ordering online Delivery took 12 days and then the wrong product was sent When I contacted customer service they offered to send me a replacement product or a refund I opted for the refund and over a month later this has not been processed Customer service now denying that the refund was offered Buy elsewhere

OtterBox refund - computer says no Do not buy online from OtterBox

Ordered a phone case one week ago and heard nothing Checked the tracking and the courier has not received it Contacted OtterBox and got the following It appears there was a delay with our bulk order which has resulted in several orders being delayed Also please be advised that we are unable to cancel or modify your order as we use an automated system They advertise items as available that they do not have in stock and dont know when they will get them But they will take your money and refuse to refund it because they have an automated system Thievery

I ordered a MagSafe cover on 17th

I ordered a MagSafe cover on 17th February Supposed to be shipped but no sign of it It is 23rd March now I had a problem with them before but had forgotten when I ordered this time They should be closed down

Very misleading practices

Very misleading practices Told my order would be delivered within a number of days and when this was missed and a query was sent they told me that the delivery was coming from the Netherlands and would take a lot longer than a few days to even arrive into the country Avoid

If I could leave less than 1 I would

If I could leave less than 1 I would Nil customer service and whilst ie it takes weeks to arrive from Holland Avoid buy on e bay and Chinese seller will be quicker and cheaper