Ottolenghi Reviews

Not a place I would recommend

It was my dear friend s birthday and she opted to have dinner at the Spitalfields restaurant To say the food was poor is an understatement I ordered their moussaka which tasted like onions stewed in chopped tomatoes The grilled aubergine was revolting -cold and crunchy We were served a random dish of something that looked tasted like Lidl s finest cream cheese garnished with fresh herbs The service was pestering -not allowing people the opportunity to relax and chat Every 2 minutes someone was fussing over us All in all it was a poor experience The food was grim and over priced and the service pushy to the point of annoying

Ottolinghi - poor value for money regular visitor to Ottolinghi as it

A regular visitor to Ottolinghi as it is within walking distance Up to now I have balked as prices have increased portions have reduced but on the plus side staff have always been friendly and efficient I was there for lunch today after a break of a couple of months The lunch was served on a smaller plate Smaller portions and the cheapest bottle of white wine is now 40 I had a tasty piece of chicken and 2 salads and my friend had 3 salads with her chicken We rather reluctantly ordered a bottle of wine I won t go into details but they made a mess of our order but eventually got it right When the bill came it was 120 and I honestly felt this was very poor value for money a rip off We had commented how quiet the restaurant was and I wonder if other regulars have also said Enough is enough

Marylebone

Marylebone Popped in for a coffee A smiling girl a greeter took my order but askedcColleague what a macchiati was I chose a financier to have with it and she put that in a bag I said I wanted to sit and have it with my coffee and was shown to the table and a menuwas put in front of me I told the girl I had chosen what I wanted and she said she would see to it She didn t do so Very unsatisfactory experience and a complete waste of time

Do not use the online shop

The delivery date has been missed for an online purchase placed in October plenty of time for a birthday at the end of December Delivery was being prepared 4th December for 11th Dec It didn t arrive No update on the order Now the tracking reference from the website has expired It is impossible to speak to anyone on the phone as all our lines are busy You re then automatically cut of with no option to be on hold in a queue No replies to email enquiries This company are not set up to be an online business and I would not recommend using them

No product delivered and absolutely terrible non-existent customer service

Absolutely terrible customer service from a company owned by a public figure I not only respected but whose restaurants and recipes I used to love The lack of ability to speak to a customer service advisor is frustrating and disappointing I am missing a delivery from an order placed in 28 October 2024 and cannot get response from any of their contact us numbers or emails Can t call them can t message on any social media and no replies from the email addresses At this point I doubt it will turn up or that I will receive a response from them Unfortunately I will think twice before supporting this chef or his products again

Great cocktails

Very nice place with top cocktails Good service and food Yummy desserts 5 Star place

Love Ottolenghi

Love Ottolenghi food been a fan for years and now really enjoying his new book SImple

I wish I could have breakfast every

I wish I could have breakfast every single morning there Cannot wait for them to fully re-open

I love ordering their pantry and fresh

I love ordering their pantry and fresh items online Always delivered next day So fast and kept well informed Items always delicious Have ordered several of their hampers as gifts and they are always beautifully packaged and presented I would definitely recommend