Outdooractive Reviews

If it works well don t change

I v used VR for many years paying for the premium maps and features and found it to be an excellent app when I was forced to move over to OA I found it difficult to use safety the main problem I have is that on a route the tracking keeps stopping every time I put my phone in my pocket and on restarting gives me out of position upto 5 mies or so I have learned from others that this is because this app use s phone signal or WiFi not a lot of good in the areas we walk Will be moving apps

As a former and happy Viewranger

As a former and happy Viewranger customer I committed to paying circa 90 for the OS Landranger 1 50 UK mapping Along comes Ourdooractive and assured me this purchase was safe and had me as a Pro user Outdooractive have now cancelled my Pro user status and so I ve had my purchase cancelled They no choose not to answer my questions via emai A beyond shoddy way to deal with people who I can only assume they want to retain Add to this that their app is just the worst and borderline dangerous as listed on the many 1 star ratings Just look a the of star ratings and you instantly get to know what this company is about Not a single reply to anything on here too Outdooractive should be avoided at all costs a shoddy company with a poor product

Very disappointing

Another previously Viewranger user here - was given some kind of Pro status when the switch to Outdooractive happened Now seem to have lost all previously purchased maps routes and tracks Seems impossible to get any kind of response from Outdooractive Update I did eventually find that support email address and got prompt support - but it was not easy to find that support contact

Not to be trusted

I was a happy VR customer for many years I purchased OS map tiles which were stored to my phone which I could use OFFLINE when I was in remote areas with no signal This has all stopped since the move to Outdooractive The cut paste response from Outdooractive will tell you that people who switched from VR get the same maps permanently but this does NOT include the functionality of using the maps offline to do this the user needs to subscribe to Pro and not something I am prepared to gamble on given the terrible reviews I no longer have the maps that I paid for via VR and what Outdooractive have provided in their place is useless Unfortunately this experience has made me sceptical of digital purchases I still can t fathom why having purchased 1 25 and 1 50 map tiles for areas I travel to frequently that I am no longer entitled to access them offline on my device

Was a happy viewranger user

Was a happy viewranger user I purchased several maps to use offline which promptly disappeared when the view ranger app updated to outdooractive The so called options to get these back aren t available just a legacy map agreement which doesn t lead you anywhere I do have the old maps backed up but no way I can see in getting these into outsdoornotsoactive I do have an old phone with old version of viewranger I may just use that and make sure it doesn t update

I am 74 and I had been with ViewRanger

I am 74 and I had been with ViewRanger quite few years where I bought lots of maps now it s changed over to Outdooractive I can t have one how unfair is it that you can buy something and you can take it away if they change their name

Do not recommend this app

When I was forced to migrate from ViewRanger to Outdooractive I lost all my purchased expensive detailed maps After complaint I recovered 3 of them and anything else I lost very detailed 1 50 1 25 maps of Spain UK Baleares and other countries I am very disappointed this app

A waste of time

A waste of time potentially dangerous lack of usability and reliability I used to use ViewRanger which was near perfect With this app ordinary users would probably need a powerpoint presentation on how to use this app every time they want to go for a walk and that s just for entering co-ordinates for a specific point and navigate to it I was a heavy user of ViewRanger and in comparison even basic things on this app are impossible to find Good luck trying to figure this out while out on a trail Spend a few weeks navigating around your garden or local park before risking your sanity out on the trail I added what I thought was a point of interest but no it doesn t show anywhere on the main navigation page I managed to eventually find a point I made in the My Bookmarks section not in the Points of Interest section Ridiculous Even after finding it there it only showed as a recently used item I couldn t find it for over half an hour now I can only access it by going into the recently viewed section called My Activity I could find no way of adding it using co-ords I had to make a guess on a map first Absolute joke of an app