Outfittery Reviews

Too many things went wrong

1 I ve asked no hoodies no zippers I have received 3 of 4 items with hoodie or zipper 2 The price of 3 of 4 of the items were above the maximum limit I did set 3 I did ask for no further order box and was surprised to see in my online settings that further boxes were scheduled without me scheduling them 4 The outfittery price of the item I kept is well above the online price of the brand and comparable articles The brand with similar articles is up to half the outfittery price online in several shops 5 I feel 70 for a sweater with 77 synthetic 20 wool and 3 cashmere from Myanmar overpriced 6 feature stop autopilot does not work online in my personal client area I could only opt out without any text in the comment area of the feature Plus punt nice talk with the stylist

Scammed

I was just looking around on their website and before I knew it I received an email in which I ordered clothes for more than a thousand euros I tried to get in contact with them but this seems impossible I would highly advise you to never order anything from this company

Bad sizes don t bother if 16

Stitch fix closed so they transferred my account Don t do over a size 16 which is pretty poor sowint be ordering Also filling out the profile was nowhere near as good as stitch fix

Scam

Scam scam scam

Utterly Awful

Extraordinarily difficult ap to use - doesn t show details of previous orders and hard to manage new ones sems to create multiple orders without being obvious about it Also debited 600 for a 90 pair of trousers Can t get hold of customer services - no reply to emails Poor replacement for Stitch Fix

If I could provide zero stars I would

If I could provide zero stars I would Outfittery bought a UK Company called Stithcfix and has reactivated old accounts using personal data it bought in the sale In my case my account was unsubscribed for a year and I had no intention of using either service They have automatically renewed my subscription and provide no way of allowing me to delete unsubscribe or cancel because they have provided no account details The first communication I have had is to say my box is on its way and my autopilot is set up I have not given them permission to do this I have called and sent several emails to no response I cannot understand how a reputable business can operate in this way and would advise all to steer clear

I had over 500 taken from my account

I had over 500 taken from my account for a box I ve returned nearly a month ago They have said today they are sending another I didn t request Please refund my money immediately and don t send another I don t need the stress of managing your organisation

Awful experience

My details were used from my Stitchfix account without my permission They sent clothes I never asked for so I refused delivery They now claim I kept an item of clothing from the box I never took delivery of You can t get a sensible response from them Avoid at all costs

Utter disappointment

Ordered a box on April 18th didn t hear back until June 11th got a box proposal without one of the two things I asked for At this point I ve already bought what I needed elsewhere I m fed up and all to cancel the box in multiple emails one of which is confirmed I still get a box causing unnecessary shipping and frustration All in all a huge disappointment Please remove all my data from your customer database and don t send me any more boxes