Outlandusa Reviews

Avoid this company

Non-existent customer service I received the wrong size hat and attempted to get a replacement They refused to even respond to my emails I finally had to dispute the charges with PayPal and only received a partial refund Avoid these people at all costs

Looked at all the reviews but still

Looked at all the reviews but still decided to give them a try anyways and disappointed like all the other customers Had to call because I received an order refund without a reason Once I called they claimed the item wasn t in stock anymore but even posted it back on their site and Amazon which was at a higher price Claimed it s an error but seems very fishy almost like they changed their mind on the price and just said it was out of stock so they can sell it higher Trust the reviews and just buy elsewhere

Stop shipping USPS

Stop shipping USPS THEY SUCK stupid Amazon forces usps shipping which does not deliver to my address you pay the return shipping handling and accept risk for damage loss and theft snd still have to refund my money Pretty stupid people shooting your own foot eith your own gun DUMMY FLANAGAN 863-517-0313

Great customer service

Great customer service I bought a woolrich shirt for a gift that didn t quite fit and they were extremely friendly and helpful durning the entire exchange process

Great

My product shipped very promptly was delivered before I expected it to get here and was exactly what I ordered I was hesitant to order due to poor reviews on here but everything was great Would order from them again for sure

Order fulfilled with absolutely no drama

Last Sunday I ordered a pair of Filson gloves that were the right size and color and that were discounted on OutlandUSA I delayed in ordering the gloves for at least two weeks due to the negative reviews on this and one other website But on another marketplace site very big site that starts with an A where OutlandUSA has a presence they received a 95 seller rating So I ordered the gloves A day later the gloves were shipped and I received a tracking number Four days later I received them Absolutely no drama and everything was as expected So for that reason I will order from them again For me I consider great customer service to be when I don t have to contact customer service at all

Highly recommended Outland USA

Highly recommended Outland USA Called CS 4 times not only they picked up my calls immediately but also answered all of my questions They are very nice professional and helpful I read their negative reviews most did not make much senses to me So I decided to give a try ordered a Canada Goose jacket I ordered it at lunch time received the email with FedEx tracking number 5pm same day I am very pleased with their efficacy I got the jacket in 4 days 2 days were weekend The jacket is authentic with the original tag Outland USA sells authentic high end products with 15 off for the first time customers Any wiser people should give it a try Outland USA will work with you until you are happy you can exchange or return the item easily if it does not work out This is my 1st time buying products from this website I will check with Outland USA 1st before I buy from others from now on Thank you so much Outland USA for your professionalism and saving me

Had good pictures and the style of

Had good pictures and the style of Stetson I was thinking about easy ordering and arrived when predicted plus free shipping happy camper here