Outletlamper Reviews

Disgraceful service

I ordered four lamps which were supposed to arrive within 3-5 business days however it took more than a week for the lamps to show up And when they showed up one of the lamps was clearly used and had visible marks of wear and tear it even came in a different box I returned all four lamps and three weeks later I am still awaiting my refund I have emailed them but they only reply once every week so now it s a waiting game I will never ever ever shop there again

Delayed delivery and terrible service attitude

Delayed delivery and terrible service attitude When I placed the order and received the order confirmation it says expected delivery in 6 working days After 6 working days I hear nothing about my order so I wrote to customer service to ask about it and only got an irritating response First they claim it s 6 working days not 6 days Yes I know and it has passed 6 working days They don t seem to know how to count working days Second they claim it s expected delivery time so a little delay can happen Not even the slightest expression of apology for the delay only trying to find excuses and educate their customer for obvious things Terrible service experience

Very bad design for assembly and no instructions

Quality of the lamps were fine but there were no instructions on assembly which was extremely hard They didn t know how to make a lamp really I ordered 5 same lamps and each lamp came with different many parts for assembly without any instructions Online search was not helpful as it was not the exact same lamp and not the same parts We spend full day to somehow assemble them which will work but simply the design is shit and not thought through They could give an assembly tool at least to be able to connect some parts together and put same necessary parts for each lamp They put random parts in each box and mone the same

Fin service

Lang ekspeditionstid men fin service

Delivery and Feedback time

Was ordered lamper from Outletlamper on Dec 2021 good cutomer service regarding the delivery change of product etc

God service

Updated review Received a follow up call from Adam who was very polite and professional and provided feedback on the delay and an updated status that the package had now been collected for delivery Initial review Ordered 3 items over a week ago that were displayed as in stock and delivery within 1-3 business days On the 5th business day now and the items haven t even been shipped yet Emailed customer support over 24 hours ago and no response received yet

Good price quick delivery

My order came quickly and was just as described

Reliable service

Good price quick delivery Will look again