Owndoc Reviews

Very happy with device warranty and after sale support

I started off using the Derminator 1 and then switched to Derminator 2 due to certain cartridges that were no longer available for D1 They re both solid devices I really like that you can set the different depths and speed and the variety of cartridges that could be used Support from owndoc has been fabulous as well I contacted support about an odd error I was getting with my Derminator 2 after 1 5 years of use Within a few hours the team responded and offered a replacement at no charge Overall very happy with the device the warranty and the after sale support

amazing company and customer service

amazing company and customer service if device breaks before warranty will send u a new one no questions asked

I bought the Dermanator in 2007 and

I bought the Dermanator in 2007 and it s fantastic I have very thin skin from a medical condition so i am totally greaful for an opportunity to improve my situation before it gets really bad and starts tearing The company is great shipping is way faster to Canada now that I told them that the Canadian inspection people call it a tatoo machine and don t hold the shipments as long or at all I do wish they would set up a north American distribution center as 3 weeks is a little long to wait for a magnet but overall the product company and the instructions they provide to use this machine are fantastic and I am still really happy with my purchase 5 years later This is a great company hope they have continuing success as their warranty is top notch

I m trying to order a derminator please

I m trying to order a derminator please help I ve tried multiple times on site please help me I m in severe need of this machine that I ve heard great about

I have Dermajet and Derminator 2 are both excellent machines Best of the best

I ve bought quite a few micro-needling and dermaroller tools etc but Vaughter wellness carries the best I highly recommend

Unreal customer support

First of all the derminator 2 works great exactly as advertised But the 5 stars are here for the customer service I had a problem after months of using this machine without any hiccups and after contacting customer support everything got solved immediately best customer support I have experienced in my life to be honest

I contacted the company regarding my

I contacted the company regarding my broken Derminator1 Although the warranty period has passed the company decided to give a store credit for the new Derminator2 I did not expect excellent customer service like this The communication was very fast as well Thank you very much

Wonderful experience I had a small

Wonderful experience I had a small issue with my order I sent a lot of emails and they answered every single one the prompt communication made me feel confident with my purchase