Ozerty-danmark Reviews

They are liars and will scam you

They are liars and will scam you Their website should be banned

This company applies extra unauthorised charges

This company applies extra unauthorised charges on check out BEWARE THEY CANNOT BE TRUSTED TO CANCEL AND REFUND THIS IS AUSTRALIAN EXPERIENCE

I ordered a some make up from them and when i went to pay another charge came up of 19 00 after or just as i had pressed accept It must have been just after If you look at their reviews it has ha

I ordered a some make up from them on-line The make up was 7 14 I paid by bank card When I pressed accept another 19 00 came up after or as I was pressing the accept button I ve read the reviews for the eye make up and so many people havevbeen charged vast amounts of money I have a screen shot of this They are taking my reviews off and putting false statements about how good the product is since then They deleted this the previous time As they can Do you have a reference to all complaints before they are submited

I am writing this review to warn others

I am writing this review to warn others about the terrible experience I had with Ozerty I ordered a product that was supposed to be of high quality but what I received was extremely poor and far below the standards they promised The product quality is terrible and it is clearly sourced from China despite any claims otherwise The delivery was another major issue They promised a delivery time of 3 days but it took a staggering 3 weeks for my order to arrive This is unacceptable and shows a complete lack of regard for their customers When I tried to return the item I faced further frustration Ozerty charged me between 15 to 25 for the return service which is outrageous They refused to provide a refund making the return process even more painful This level of service is unacceptable and shows that they do not care about their customers once they ve taken their money In light of my experience I strongly advise others to avoid buying from Ozerty Their product quality is poor their delivery times are misleading and their return service is costly and unhelpful I believe it is important to stop them from selling their products in Europe to prevent others from going through the same ordeal I did Please take this review seriously and think twice before purchasing anything from Ozerty

Its a SCAM

Beware of this company They will add charges you will not see until its to late no matter what you do Then you can not stop the parcel in spite of what you write to them If you write to them that you will not pay double or triple the price which is what will happen you have to pay for the return of the parcel to China by yourself and it is expensive because they do not supply any return-ticket And then they do not re-fund you anyway They use all the trick in the book and then some

Awful company

Awful company Have a cancellation policy that they don t let you use Added charges I wasn t told about and not answering calls or emails

I had things sitting in my cart and

I had things sitting in my cart and after a few minutes it automatically went through The cart was for 23AU but the charge was 53AU I quickly emailed them and was told they couldn t do anything and to wait until the items arrived and then they will refund me After 3 weeks the lip balms arrived I didn t open them and immediately emailed them to refund and return them The emails were generic and I wasn t getting anywhere I finally contacted my bank and informed them that they took my money without authorisation and after 2 weeks the bank got my refund Once the money went back in I opened the parcel and the lip balms were empty It was only the honey pot with nothing inside DO NOT BUY ANYTHING FROM THESE PEOPLE

Warning - Scammers - DO NOT DEAL WITH COMPANY

Would have given negative rating if there was an option I placed an order for around 4 and they charged me 18 instead They ask for credit card details at the beginning Thereafter try to sign you up for additional unwanted options which I declined In spite of that they still ended up charging services whatever that means I tried cancelling within 10 minutes of placing order and they say it is too late and do not wish to refund I have since reported them to ACTION FRAUD and raised a dispute with the credit card provider The mistake I made was that I should have checked reviews first as I note unusually low scores possible which says it all Update The credit card company involvement has resulted in ozerty reversing the full charge They still claim that charges were transparent and have sent a screen clip To be honest I never came across that during the order process Anyone else caught up with similar scam tactics please report them to the relevant authorities with all evidence available Such bogus companies should never be allowed to operate freely