Oztix Reviews

Cancelled show Get your bank to dispute the transaction or you will be waiting forever for a refund

Can t reach a person Still waiting on a refund for a cancelled show My bank are disputing the transaction and suggested this may be the best way for those still waiting on a refund

Sell tickets for fake events

Sell tickets for fake events then cancel the event and keep the booking fee imagine how much money they make on people s backs complete SCAM

Really disappointed with the experience

Really disappointed with the experience fake balloon is my summary I d go elsewhere next In my experience the customer comes last

Won t issue full refunds for cancelled or postponed events

I can t believe oztix are not fully refunding tickets for the postponed Sydney Dragway event from last weekend I emailed Oztix directly requesting a full refund and a certain member of their so called Customer Care Team was very rude in denying my request Very poor form Oztix never again

TERRIBLE WITH REFUNDS

2nd January-I bought 4 tickets to maximum 80 s in kryal castle they cancelled the event and then rescheduled to another date that I couldn t make I paid 395 80 and was only receiving 355 00 refund They place a booking and handling fee on each ticket so if a refund is required you will be left out of pocket 10 on each ticket I m left out of pocket 40 for an event that stuffed us around From the emails and other reviews of this agency they seem to cancel or postpone often 2 other events were cancelled at the same time I won t be booking through this agency again Disgraceful Update 5th January- Do not book with this company I am so disgraced of the handling of this company in regards to the refund policy I have been waiting since start of December for a refund due to concert being cancelled or postponed Finally the 27th of December I was acknowledged of receiving a refund and told to wait 15 days Now 5th January I receive an email to say that the refund process has changed and now need to supply bank details I will need to wait another 10 to 15 days Still not getting the original amount that I paid back 40 out of pocket Disgraceful seeing we are the ones being messed around and did not change the concert no loyalty to the customers

Oztix Falsey advertise scam and ignore customer support claims

If i could leave less stars i would Not only did oztix falsely advertise for the pandemonium rocks festival after 13 acts were reduced to 6 venue changed and stages slashed and they advertised the full lineup they also have some of the most disgusting and horrible customer support I ve ever experienced Countless times i contacted oztix through email and social media to only occasionally receive a copy and paste response from a bot and the rare occasion that i got in contact with a human i was swiftly ignored after providing evidence of my claims i have since opened cases with appropriate authorities to hopefully end this misconduct if you are considering purchasing a ticket maybe reconsider and good luck

Extremely rude staff

Extremely rude staff I applied for a job with them and had a very rude third party recruiter call me I contacted the client to give feedback on how offputting he was and spoke to two rude staff Colin and Ben who were equally condescending argumentative and obstructive in trying to convey this to their HR The first one kept talking over me giving impractical unsolicited advice then terminated my call- very classy The second one also spoke over me several times and I was forced to terminate the call on him Looking at their reviews they aren t pleasant to deal with in any capacity This company sounds like cancer and only hires cancer attitudes Utterly faceless lacking in professionalism and empathy and a devil may care attitude

Just a bunch of scammers

Just a bunch of scammers never buy at oztix They ll breach the law for their own profit

Doesn t give full refunds

Oztix doesn t give full refunds on CANCELLED events Keeps a portion and doesn t give it back they claim those services are not part of the ticket and can only refund the base amount 24 is yet to be refunded meanwhile sites like Ticketek refund every cent when events are cancelled Absolutely horrible