Paintly Reviews

DO NOT USE

Same message as everyone else DO NOT USE THIS COMPANY They are scammers No replies to any emails or correspondence No package received yet and not even been dispatched - doubt it ever will be Complete scam artists who rob people s money

I ordered a gift for Christmas Dec 11 Arrived in Jan

I ordered a gift for Christmas Dec 11 2023 2 weeks later I tried to cancel the order at least twice The company did not cancel it I got a similar item on Amazon and received it in 2 days The item from Paintly arrived Jan 5 too late for Christmas I will NEVER order from this company again

Don t order this website is a scam

Don t order this website is a scam It s been months still haven t got my order And they won t refund me they keep saying it will be posted but yet my order status is unfulfilled and it s not been posted Olivia seems like a robot using AI to respond- emails like she is resolving my issue but my order never gets posted

Disappointed with Paintly Store s Lack of Communication and Delayed Order

I placed an order with Paintly Store on March 31st and unfortunately my experience has been extremely frustrating Despite sending numerous emails inquiring about the status of my order I have received absolutely no response from the company My order number is OP348951 and it s particularly disheartening because I purchased the item as a gift that I need by May 12th With no information provided by Paintly Store I m left uncertain whether I ll receive it in time The lack of communication and transparency from Paintly Store is unacceptable As a customer I expect timely updates and assistance when needed especially when there s a delay in receiving my order At this point I m left with no choice but to request a refund so I can purchase the item elsewhere It s disappointing to have to take this course of action but I can t afford to wait indefinitely without any assurance from Paintly Store I hope Paintly Store takes customer service seriously and improves its communication processes in the future As it stands I cannot recommend this store to others based on my experience

ITS A SCAM

I ordered at the beginning of March I was lucky I received an email saying there is a production delay but i haven t heard anything else I m still waiting for my purchase and my emails are ignored I won t be recommending this company to anyone My order is OP348762 I would like a refund now

I d leave 0 stars if i could

I d leave 0 stars if i could Product never was never shipped and communication is awful I had 1 email response but the rest of my emails including my cancellation and refund request have not been responded to It s been 12 weeks I would have been happy if they d just cancelled the order and apologised

It is a scam company

It is a scam company I ordered in April but now it is June I tried to contact them in every way and on all platforms but did not receive anything their email always shows the address not found I reported my credit card so they could get my money back I advise you not to buy from here if you do not want to lose money and time

Obviously a SCAM

Checking reviews of this company is very disappointing I have ordered twice should have waited for first order as now I have sent money twice to find out that they are a scam I have attempted to contact them but get no response Over a month since first order and absolutely no contact Orders on their site show unfulfilled on both so obviously I am not going to get them I will approach my Visa company to report them Such a disappointment as I have bought many paint by numbers from overseas companies and never been scammed before There are some sad people in this world Christine Kemp