


Based on authentic user experiences
Nailya Sixtus
6727 reviews
N/A
8 months ago
Review posted on 26 04 2024 was deleted
The review posted to Trustpilot on April 26 2024 related to Pak-n-Save Date of experience 21 04 2024 was deleted by the author
Jane Thompson
6727 reviews
N/A
8 months ago
Pak n save Whakatane
50 Fat So not cheap Also hidden underneath so you couldn t see how bad it was
Kurt
6727 reviews
N/A
8 months ago
Invercargill paknsave store
Recently I have had no issues as most staff are friendly helpfully but while I was doing my groceries at paknsave invercargill I encountered a very rude checkout operator named WENDY I found her attitude rude disgusting therefore made a complaint in writing nothing was done concerning this but I know other staff who have informed me I am not the first person to complain bout this person I was made out to be responsible for this as management sided with the staff member as per usual customers don t matter here only our dollars bad experience all round no followup there are enough unemployed people who would be gratefull to have a job wouldn t disrespect the customers I have worked in this industry personal there smany more business that lack this
JH
6727 reviews
N/A
8 months ago
No customer appreciation
We ve been going to Pak n save fortnightly for years and years Not the best supermarket Messy store at times products not available and things are regularly over the end date But you tolerate it because they are cheaper We still pay on average 400 on every visit But today was the last straw Incredibly rude customer service Apparently there was a max limit per customer on an item that was on sale No sign or anything on the shelf rack to indicate this Cashier calls customer service lady walks over grabs the products that were too much my husband said we wouldn t mind paying full price for all No problem to us Lady completely ignores it and doesn t answer to that looks at us looks at cashier back to us then says to the cashier so not a single word to us as customers max of 4 bottles in an agitated voice and leaves with them Euh ok The rule doesn t make sense anyway What s preventing me from stepping right back in the store after paying and grabbing the items from the rack again and paying at another cashier with another card Yeah after years it s just not worth the cheaper shopping I have a background in customer service and as a company I suggest you educate your staff on how to do better You ve lost a loyal customer and we ll take our money elsewhere
Gail Styles
6727 reviews
N/A
8 months ago
Do not buy flowers from paknsav Petone
Do not buy flowers from paknsav Petone Ive had trouble there before and the manager didn t want to know so this time I ll write a review here I bought these poppies a few days ago only one opened and now the others are dying 10 for a small bunch of poppies only to have them die Rip offI d post a pic of I could
Brett Taggart
6727 reviews
N/A
8 months ago
Went to pack n save Richmond
Went to pack n save Richmond Went to enter with trolley and a click and collect member with a manager pushed passed me and my 4 year old nearly sent him flying Then as they went through the gate jammed the trolley They both started laughing Went to buy lotto on way out She was more interested in talking to her mate about partying than serving me Really poor service
Wendy McClelland
6727 reviews
N/A
8 months ago
PaknSav Pizza leave it on shelf
Brought an instore pizza from PaknSav Rangiora Chicken and bacon Worse pizza ever Tasted absolutely disgusting I guess there was Chicken and bacon on it along with some apricot slushy stuff Total waste of money Leave them on the shelf if your tempted
Sue
6727 reviews
N/A
8 months ago
Upper Hutt Paknsave
Upper Hutt PaknsaveI always look out for vacumm packed legs of lamb on special as meat has become expensive so last Saturday I decided to buy a half leg of lamb as there were yet again no vacumm legs of lamb This cost me around 25 and it was so TOUGH very disappointed Is the better quality lamb Exported Such a waste of money
Rosemarie Deiparine
6727 reviews
N/A
8 months ago
Rude staff
I felt humiliated during my visit to pak n save today in Timaru I decided to use scanner for a quick shopping this afternoon When I was about to checkout one of the staff approached me as she wanted to conduct a random check for my less 10 items of groceries As she was on the process of doing it she suddenly asked me if I didn t scan the chicken item in a rude manner I asked her if everything s all right as for sure I scanned all the items However she let me moved away in which I puzzled for she didn t find any unscanned items I felt ashamed the way she treated me as I am stealing something Hope the management could improve the customer service of its staffs for this is not the first time it s happened to me
L K
6727 reviews
N/A
8 months ago
DONT BOTHER ORDERING ONLINE MULTI
DONT BOTHER ORDERING ONLINE MULTI ERRORS BLOCKING PAYMENTS FOR 24 HRS CUSTOMER SERVICE JUST AS USELESS WITH NO HELP OR TROUBLESHOOTING SUPPORTGUY ON PHONES 21 DEC 24 AT 7 15PM YOUR USELESS