Based on authentic user experiences
Keith Moore
6737 reviews
N/A
9 months ago
Missing item
I had one delicate item that I explained to the movers was valuable It mysteriously went missing in transit When I tried to claim on insurance they said that I needed total loss and was not insured for items going missing Be careful with this company is my advice read the fine print on the insurance terms I ve lost a sculpture worth over 1k
Jamshid Kamran
6737 reviews
N/A
9 months ago
Would never use
When told they were too expensive by 30 or more the agent resorted to disparaging his competitors and accused me of being intoxicated Well I can tell the difference between less than 5 000 and more than 6 000 The owner took the side of the agent and this they treat their prospective customers as liars and fools
Rachel
6737 reviews
N/A
9 months ago
Pathetic excuses still waiting poor communication Steer clear
We trusted Palmers with our final ADF move and what a mistake that was We chose a groupage move as we don t own a lot of things Now it seems our smaller shipment to NZ holds no priority to Palmers Multiple rescheduling notices and excuses and we are still waiting Their website portrays a quick and efficient service to NZ even for a shared container service They are still using COVID as their excuse it s pathetic They ve advised 6th December update 3rd Jan but that s to a NZ Port no where near us This company will not go above and beyond like they advertise in fact it the polar opposite Don t be charmed by their sales team steer clear and go elsewhere