Based on authentic user experiences
Simon Paag
6731 reviews
N/A
5 months ago
Used to be trustworthy
Used to be trustworthy but are not anymore Strangely enough I experienced that after having insured boats with them for many years that they turned on me after my boat had a damage It was actually a counterpart that was to pay but Pantaenius were running the dialogue and dragged it our for months Finally firing me as a client because I pointed out that they were responsible for the dragging out Very unpolite person at their end too Cannot be recomended My boat was insured for 100K EUR and this was a case at around 15K Eur They really screwed me over
Katarzyna Barbara Madrzejowska
6731 reviews
N/A
5 months ago
I bought a charter deposit insurance
I bought a charter deposit insurance together with all the extras racing travel health and crew skipper liability I paid by card and was charged However the system didn t work and my policy wasn t processed I called few Pantaenius offices all international calls at my cost and after lengthy conversations haven t received any help or advice they didn t know what happened No refund no solution for the system fault
SARyan
6731 reviews
N/A
5 months ago
Our boat insurance is with Pantaenius
Our boat insurance is with Pantaenius Palma and after an orca attack destroyed both rudders they helped find a company to repair and we were back in the water within 6 weeks Claim paid without question
Ian Loach
6731 reviews
N/A
5 months ago
excellent claim and recovery all expenses paid
I ran aground in Greece They arranged surveyors to come and attempt a recovery when that failed they arranged a large recovery boat The customer support team were supportive and professional checking on my welfare with regular calls and constantly remotely co-ordinating with the teams that came to help Help came fast even off season All expenses were covered and handled by the insurers it was an expensive recovery The only negative is that my third party insurance didn t cover damage to the hull because the boat wasn t a total loss and the problem was caused by a faulty anchor chain but hey it s third party