Paradigmhousing Reviews

Thank you Sara

Sara in Customer Resolutions has been assisting me with administration for plumbing matter of late I m very happy with her conduct Prompt polite professional and clear Can t ask for more than that Many thanks

Excellent Paradigm

Paradigm have been very helpful to me over the years with their customer services people and all their repairs teams of various types 5 stars rating

Boiler Replacement

Paradigm recently appointed Sun Realm Heating to replace my 23 year old boiler on Tuesday 2nd April the engineer Adam Prince arrived he initially fully protected the floor carpet from our front door to the boiler cupboard Along with his apprentice he then proceeded to change our existing boiler for a new combi boiler they removed the water tank from the loft the immersion water tank from the cubboard and all the old redundant pipe work without any problems at all and not even a single drop of waste water on the floor His installation of the new Combi Boiler and the total replacement of the pipework was impeccable this engineer is an artist I have never seen better looking pipework and I have seen a lot of crap during my life Replacing the flue and the complete installation took around seven hours both of them worked non-stop and I was totally impressed Next day Sun Realms Electrician Nicky Martin arrived to complete the wiring and install a digital thermostat and receiver he was also thoroughly professional and gave us valuable insights on how to get the best out of the new system He was followed next day by Sun Realms quality control manager Richard Graham who confirmed the obvious quality of the installation I have been totally impressed by Sun Realm and especially Adam Prince the engineer who done the installation and think Paradigm should be very grateful that they have such a reliable and professional partner

I have been with this HA for 20 years

I have been with this HA for 20 years Originally Chiltern Hundreds HA taken over by Paradigm Housing Group I can honestly say I have very little complaints In 20 years I ve never understood why my road has no street lighting The council say it s not their problem as it s a HA development Why the Paradigm built a cul-de-sac with not one street light I have no idea I rarely report repairs but If they ve been urgent Paradigm have always responded quickly efficiently I recently had a repair to my water system have no complaints From the customer service representative receiving my calls to the sub-contractors completing the works I ve always been satisfied with their service time

Near Perfect Experience

Just had a repair completed and the service was excellent The staff was on time nice positive attitude and good communicator He did a very good job and quickly too Was happy to answer questions Well done Paradigm

Great guys good job

Mario and carter did the work in my bathroom They where very efficient very polite and did a fantastic job leaving everything clean and tidy when finished The let me know about what they was doing and kept me informed Also very punctual Great guys thankyou

Paradigm group are the best

Paradigm housing group Are punctual Accurate and reliable

Excellent

I m very happy very satisfied doing work on time Paradigm always very good helping the people